Testing accommodations are considered on a case-by-case basis and may require supporting documentation. Depending on the request, arranging an accommodation with our test delivery partners and third-party service providers can take up to 30 days for exams scheduled at testing centers and at least 15 days for online proctored exams.
NEW (Beginning February 26, 2026)
To request an accommodation:
- Login to your CM Connect account.
- Select Schedule/Launch an Exam from the dashboard or Exam Scheduling in the left hand menu.
- Select My Accommodations and click Request Accommodation to access a drop down menu of available accommodations.
- Complete the required fields and attach supporting documentation.
You must wait for approval before scheduling your exam. If your accommodation request is pending, you will not be able to proceed with scheduling an exam until it is approved. Please allow 5 - 7 business days for review of your request and to be contacted with further instructions for scheduling.