Online Proctored Exams

All Google Cloud certification exams can be taken remotely on Kryterion’s Webassessor delivery platform using their online proctoring (OLP) service. Review the requirements and FAQs below before scheduling an online proctored exam.


Testing Space and Technical Requirements:

Review the test taker checklist and technical requirements. Watch this video to learn more about the testing space requirements and proctoring process on the exam day.

Review the testing requirements as well as the do’s and don'ts before the exam day.

Make sure to avoid the following actions or conditions during the exam session. Any intentional or unintentional violation of security protocols during the exam may lead to the session being suspended and the rejection of the exam result. Examples include, but are not limited to:

  1. Reading the exam content out loud
  2. Talking out loud or speaking to another person in the room
  3. Leaving the view of the camera, loss of video, or poor video resolution that interferes with proctoring (Applicable to Online Proctored Exam)
  4. Using any test aid (e.g., book, paper, writing instrument, phone)
  5. Invalid keystroke (e.g., Print screen)
  6. Excessive background noise or other audio issues interfering with proctoring (Applicable to Online Proctored Exam)
  7. Other persons present in the secure testing area
  8. Any attempt or suspected attempt of test item theft
  9. Taking a picture of the provisional result while the webcam is on before exiting out of Sentinel. Your provisional exam result will display in your Webassessor account after the exam is completed.


ID Requirements:

You must provide your government-issued photo ID when checking in with the online testing proctor. Your legal first and last name must match the name on your government-issued photo ID. In case of a mismatch, you will not be allowed to take the exam, and your exam fee will be forfeited. To update your legal name before the scheduled date, contact Google support.


More questions? Review the FAQs:

Are remotely proctored certification exams open-book exams?

No, these are not open-book exams. You cannot use any notes or other unauthorized materials while taking any of Google Cloud exams. Your work area should be clear of all items except for your computer or laptop. Using any unauthorized items during the exam will be flagged for misconduct, you may be barred from taking or retaking any exam, you may lose all Google Cloud certifications, and Google, in its sole discretion, may choose to terminate any applicable business relationship with you, if any.


What is the retake policy for online proctored exams?

The retake policy does not differ across delivery methods or exam languages. Each attempt regardless of delivery method or language counts toward the total permissible attempts and the waiting period between attempts still applies. Circumventing this retake policy by registering under a different name or any other means is a violation of the exam terms and conditions and will result in a denied or revoked certification.


How long will it take to complete an online proctored exam?

After you start the exam, an online proctor will verify your identity, ensure the testing environment is secured and then launch the exam. This should take about 5-8 minutes. Once the exam is launched, you will be given 120 minutes to complete the exam. Note that beta exams are allotted 3-4 hours. Please refer to the individual exam pages for more information.


Are breaks allowed during my exam?

No breaks are allowed during your exam. Make sure that you’re prepared to take the exam in one sitting. Taking any break during the exam will result in the attempt rejection.


If you have any medical condition requiring accommodations, you can request them before your scheduled exam time. Please reach out to Google support at least 1-2 weeks prior to scheduling your online proctored exam.


What happens if I am early/late for my scheduled exam?

On the exam date, you may launch the test session 10 minutes prior and up to 20 minutes after the scheduled time. If you do not launch your exam during that window of time, the session will be auto-cancelled and your exam fee will be forfeited. You will need to re-register and pay for the exam again.


I am currently scheduled for an onsite proctored exam, can I switch to an online proctored exam? (or vice-versa)

Yes. You must cancel the onsite proctored exam at least 72 hours ahead of the scheduled exam time to get a full refund and then re-register for an online proctored exam. You can do this using the self-service interface in Webassessor. If a voucher was used, it will remain valid for the registration of an online proctored exam.


To switch the exam delivery method from online-proctored to onsite testing, cancel your exam 24 hours in advance and re-register for an onsite proctored exam. The exam price is the same regardless of the delivery method.


I will be unable to take the exam on the scheduled date and time. How can I reschedule?

You can reschedule your exam up to 24 hours in advance of the scheduled time by logging in to your Google Cloud Webassessor account. If you reschedule your exam less than 24 hours before your scheduled exam time, you will be charged a late rescheduling fee. If you cancel your exam less than 24 hours before your exam time, you will incur a late cancellation fee.

At times, certain circumstances are beyond your control and can impact your ability to meet the terms of registration. Only exceptional circumstances may be available for full or partial refund. For extenuating circumstances, you may contact us. Valid supporting documentation will be required. Requests are reviewed and full or partial refunds will be granted at Google’s discretion.


I encountered technical difficulties while taking the online proctored exam. Can I re-register and schedule my exam on a different date and time?

Google or Kryterion is not responsible for any unsuccessful session due to poor internet connectivity, low bandwidth at the test taker’s site or inability to meet the system and technical requirements prior to the exam launch. A Kryterion technician will attempt to restart your exam session, but if the session cannot be immediately restarted and you have been exposed to exam content, the attempt will count and the retake policy will apply. If you wish to re-register, please do so in Webassessor after the cool off period has ended. Payment is required each time you take an exam.


I am unable to complete my session due to technical difficulties. Who do I contact?

For any issues connecting with the online proctor or technical issues during the exam, please chat with Kryterion’s technical support team or send them an email.


What resources am I allowed to use during an online proctored exam?

Your testing space must be free of resources including but not limited to external monitors, scratch papers, writing instruments, note-taking materials, smart devices, wearables, food, or water.


Will the online proctor see my surroundings?

As part of the online proctoring of each exam, Google or its authorized agent may record and/or watch a live webcast of you at your session (including your immediate surroundings), can communicate with you, and may record your exam to ensure proper security. Review the exam Terms and Conditions to find more details regarding the personal information collected, it’s usage, and storage of information related to the Google Cloud Certified Program. Online proctored exams are not for everyone. If you are not comfortable with an online proctor, please schedule your exam at a test center.

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