Retake Policy


Our efforts toward maintaining the exam security and implementing the testing policies are meant to protect the integrity of the certified user cohort. We ensure careful and consistent enforcement of our program policies.


What happens if you don't pass a certification exam?

If you don't pass an exam, you can take it again after 14 days. If you don't pass the second time, you must wait 60 days before you can take it a third time. If you don't pass the third time, you must wait 365 days before taking it again.

All attempts, regardless of exam language and delivery method (in-person or online testing), count toward the total permissible attempts, and the waiting period between attempts still applies. Circumventing this retake policy by registering under a different name or any other means is a violation of our exam terms and conditions and will result in a denied or revoked certification.

Payment is required each time you take an exam.



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