Troubleshoot an Issue
Please let us know how we can help you:
You'll need a phone, tablet, or laptop computer to set up Chromecast. You can set up Chromecast by first navigating to cast.google.com/chromecast/setup. Tell us a little more about where you're having trouble:
Please note: You may need to change your router settings before Chromecast can communicate with your network. Please refer to the Chromecast router compatibility page for more information.
Which of the options below best describes your issue?
What stage of setup are you stuck on?
Tell us more about where you're having trouble.
I need help with:
Tell us a little more about what's going on with your YouTube app
Please note: Guest mode can be set up (or turned on) on any device that supports the Google Home app. Guest mode can be used for casting as a guest on Android 4.3+ or iOS8 devices.
Tell us how we can help
Which error message do you see displayed?
I have a question that doesn't fall into the above categories:
Was this helpful?
How can we improve it?