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Chromecast with Google TV remote won't respond or connect even after changing the batteries. 0 Recommended Answers 7 Replies 10 Upvotes
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Worked out of the box but after a short hour controller was unresponsive. Factory reset the chromecast and enabled pairing mode and controller is still unresponsive even if I change the batteries.
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I've got the same problem, I'm literally going to go ballistic because I factory reseted as per someone else's device, now I can't even get passed the first pairing stage in the beginning.
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Mine stopped working too but the light at the bottom of the remote is on and slightly pulsing. I think it’s trying to find the chromecast but can’t
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Okay so mines a bit different, when I remove the battery and put them back in, my light remains on, but no button is registered(nor the sync command). Strangely enough, when I hit the YouTube button, the light goes off and I am unable to get it to reappear until I take the batteries out.
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Hello, thanks for taking the time to post your issue.
 
Try the two troubleshooters on the Chromecast help center
 
 
 
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I may of found a solution. There’s a button on the back of the device to pair accessories. Our remotes just got disconnected. I hope this was helpful:)
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I had the non-functional remote, light on intensity pulsing, symptom.  Was cured temporarily by button press on the dongle factory reset.  While everything else seemed to work, a long press on the YouTube button did not bring up a menu as it had originally. 

Problem recurred after a few hours.  Also noted that the batteries (included with two week old unit and reported good earlier) were very low.  

Have returned unit for replacement.  My guess is that it is a hardware problem in the remote.
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Take batteries out and then only put them back in when the Bluetooth is trying to connect. That worked for me.
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