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11/12/18
Ambient mode won't show my Google Photos albums - bug? 3 Recommended Answers 46 Replies 256 Upvotes
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I've been using the Google Photos Albums integration with the now called "Ambient mode" for a long time (it had a different name), and it used to work great.

But recently I dediced to update the Chomecast App, now Google Home app.

Then, I reconfigured the Ambient mode with the Photos integration and noticed something interesting. One album, which I've selected in the previous version of the app, wouldn't appear in the new version of the app, however it's pictures wouldn't stop from being casted to the Ambient mode.

I found out that this album was not actually mine, it was a shared album created by somebody else. So I left the album using Google Photos - and with that the photos are not being casted to the Ambient mode anymore.

Great? NO!

Now the ambient mode shows me no albums (I have dozens), it's probably failing with an error, and now I can't use that feature anymore.

It is still casting one single album, but I cannot select/deselect any album anymore - including removing this current album.

I would like to reset it or start over, but I don't think it will work (resetting the device or something like that).

Anyone knows how to get that fixed or worked around?
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11/26/18
Resetting the chromecast as well as the home app did not resolve this issue for me.
It refuses to show any of my Photos.

Worked great until an update a few weeks back.

After resetting I am sure the error is not on this side.
Still waiting for google to fix it. Again.


Happend a few months back the first time, they fixed it within a week or two..

----- 
So after discovering that the recent highlights (which are not archived) are displaying, I tried un-archiving a few of a pics.. and voila -> they are showing up again.

So the update of the home app / and or chromecast a few weeks back disabled displaying archived photos. Are you going to fix that or am I supposed to un-archive everything? There is not even an option to un-archive an album.. besides it does not make sense to select albums which are not shown... 
Please fix. Thank you.
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11/27/18
Hi Feu,

lol. I did not come across the thought that someone might think power on/off would be a factory reset, but youre right. This way my chromecast already got 'factoy reset' on a daily basis =).

Yes, I did have to reconfigure all the way, as you would expect after a factory reset. I did also clear the data from the Google Home app, think it did start with an update of that app. And no I am not doing a factory reset of the phone, this is clearly a bug. Factory resets are always recommended when the supporters do not listen or are out of ideas. It might help, but it is also the most work for the user and in most cases the solution is much simpler.

It obviously did not help this time. I tried because I could not believe Google is taking this long for a bug fix, thought it might be on my side.. The exact same problem did happen earlier this year, but they fixed it within a week - without the need to reset anything. Think it happened first when they renamed from Backdrop to ambient mode. And then again with the bigger update of the Home App. If it was not that annoying it would even be funny they are doing the same mistakes over.. 

best regards,
Bernd.
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11/27/18
:) One detail I remember I did was I changed the name of the device.

f you have already done that too, then sadly I don't believe it will ever get fixed, because I don't think this will bring a lot of attention. 

Considering the experience I had, It looks like the photo albums configuration indeed is related to the device configuration. Previously I thought the configuration was being saved in the Photos service and reseting it to factory wouldn't help. But in my case it solved.

So if I were in your shoes, I would ask somebody to get another device borrowed and I would check if that's the same issue. If it does.. sad news for you.  :(

Before my fix, I was even looking into the Google APIs as I was planning to get that fixed myself, but there's no public API related to the ambient mode and no API to manage the Chromecast...

Good luck!
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2/29/20
Problem solved maybe for a while... The problem will occur after sharing multiple albums from you or from your friends, let say a year from here. The best way to see it again on top of the list will bee  to unshare it and share it again, or as I said... Try to add a New photo un the album.
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