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Chromecast connected but not casting 0 Recommended Answers 10 Replies 502 Upvotes
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Chromecast is connected. I can tap the cast button and it connects to Netflix/iPlayer/itv hub etc but when I select something to watch, it just sticks on a a loading screen.
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Hello, Welcome to the Chromecast Help Community
 
Try each of the following before moving on to the next:
  • Turn your iOS device OFF and back ON
  • Are you using the Google Home app  that replaced the Chromecast app?
  • Are your Apple devices on current Minimum system requirement?
  • Turn on Bluetooth:
    1. On the home screen, tap Settings > Bluetooth.
    2. Make sure the slider is On (toggled to the right and green).
    3. Close out of Settings and return to the Google Home app .
  • Reboot your router
  • Make sure you power the Chromecast device with the provided power supply into an open electrical outlet, not using a USB input on your TV or other device.
  • Check your Apple Wifi settings
  • Your Apple device, Chromecast device and Wi-Fi Router should be within ~15 feet (4 meters) of each other. 
  • Reboot Google Home app on your Apple device > tap on Devices  > tap the Cog Wheel > tap on the three stacked dots in the top right corner > tap Reboot
  • Conduct a factory data reset on your Chromecast device.
  • Try Chromecast on the SAME 2.4 (Chromecast 1st gen requirement) Ghz frequency wifi router band as your iOS devices
  • See original post by Google employee about other settings.
IF NO RESOLVE after trying steps above.
 
Conduct a Factory Data Reset
https://support.google.com/chromecast/answer/6254654?hl=en
 
Make sure your Chromecast device is powered aat a wall outlet with the supplied power adapter
 
Next, re-setup your device
 
https://support.google.com/chromecast/answer/2998456?co=GENIE.Platform%3DiOS&hl=en&oco=0
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i am unable to cast the TV
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Its showing failed to cast please try again
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I had the same problem.  I figured out that if I turned off my VPN protection on my smartphones anti-virus I was able to establish casting capabilites between my phone and chromecast again... I hope this will help you
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My Chromecast connects to my hotspot but fails to complete the setup to cast.
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Still not working!!!!
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Same issue this is frustrating it was working fine before stopped working when I updated to iso 13.3
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Hi Everyone
I had the problem of the cast icon not appearing on Netflix movies. I solved it by going to the Google Homepage which has the icon, and type in Netflix. Don't connect using the Netflix App. Google will then open Netflix with the Icon visible. It does work. Im casting Witcher to my TV now using this method. Hope this helps someone.
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My galaxy s8+ will not show casting icon on any videos in chrome browser. Other devices are able to connect. I've updated my phone, reset the chrome cast and still no luck.
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Don't waste time with google support. They will not help you, all you get is that same boilerplate copypaste reply. If you have done all those steps, that is is. You are out of luck. Move to another service provider, google does not care.
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