I can see several posts with similar issues of the latch slowly wearing and Google Nest Doorbell being knocked off or falling off its holder. This has now happened to us. The camera landing on our tiled landing and now has smashed lens. Unit is other...
Our company through a third party had a google home skill that was cloud enabled developed. However, we can't track down the developer account which created this. How can we recover the account or have this device removed so we can add a new device? ...
I set my morning automation to play a specific playlist from Spotify, there's been no issue, but now it no longer plays that playlist, sometimes I wake up to "sorry, I don't understand" or it plays a completely random song. I've tried to rename the p...
I have a Nest Router and Access Point that I'm trying to setup and for reasons unknown the Access point is missing it's bottom plate, where the barcode would be attached leaving me with an otherwise bare device with no print on it anywhere. So when I...
There are a lot of posts about slow connectivity, but NO SOLUTION. The only solution seems to be getting a different router, which I am just about to do. Has ANYONE been able to figure out why some wired connections are so slow?My connectivity issues...
I have a Gen 1 Google WiFi network that I have had up and running for a long time - multiple years.My architecture is FiberOptic Router (500 Mb up/down) connects to Google WiFi via Ethernet cable. Then the Google WiFi connects to my Network switch (4...
Hello, I’m having an issue were periodically the Chromecast dongles are not detectable in Chromecast enabled apps (YouTube & Netflix) unless we reboot the Nest WiFi Pro mesh wireless network. The Chromecast dongles are accessible from the Google Home...
I keep getting WiFi connection error nest.com/w5. I have completed all trouble shooting as advised including restarting both Router and thermostat itself without success. I see this is a common issue for many. Any advice to getting this fixed? I have...
Familiar face detection quit operating. It no longer adds new faces to the list and the only editing it will allow me to do is delete a face. It will ask if the face that it detects is a person. This is happening on three outdoor cameras and the nest...