Community Activity
I can’t get nest router connected to modem after factory reset
We have Xfinity modem and use a nest router with two additional WiFi points. When Xfinity does any work on their equipment it disconnects the mesh system. Normally I can unplug and get everything g back on. In past I have had to do a factory reset. w...
Lock Physical Status Not SYnching With App
Just installed a Nest Yale Lock and everything went fine in the installation and the connection to the wi-fi and the app. The problem is that when I manually lock the deadbolt with the thumb turn inside it rarely shows as locked in the app. It's not ...
Sound Detection on Indoor wired Camera
I bought a Google Nest cam (wired, indoor) and I am running it via the Google Home app on an Android device. I am in Aus with a good internet connection and several devices connected to the app with no dramas. The main reason I got the camera was to ...
Nest thermostat wont turn on
Hi, Hoping you can help. I have had my nest thermostat for about 4 years now and one day, the screen just went blank and I havent been able to use the nest since. I have gone through the troubleshooting guides and tried charging it overnight with my ...
How to escalate a case
Case- 1-5183000036191Hello, I wanted to escalate this case as I am not receiving any replies and responses so far have been rather unhelpful.I have been having issues for a while. An 'authorisation hold' for £189 was placed on an item I purchased whi...
New subscription required for older version outdoor cam
Hi allI have a first generation doorbell cam. Sometime last year the video history in nest app stopped saving and my doorbell doesn’t chime inside - only through my phone app. I didn’t initially sign up for any type of subscription. I set up google h...
Can't connect to Nest Thermostat after new phone
Hello,First time I tried to get into Nest app on new phone and it doesn't connect to the thermostat.I can see the schedule etc on the thermostat, but phone doesn't see it..If I try to add a new Thermostat it wants an 'Enter Key', but there is no key ...
Chromecast Fernbedienung funktioniert nur teilweise!
Bei der Fernbedienung funktionieren die beiden seitlichen Tasten Lautstärke, Stummschalten und TV-Eingang nicht. Alle anderen Tasten funktionieren problemlos. Mit der Originalfernbedienung des Fernsehers (Typ: Samsung UE43KU6640U) und über das Smartp...
Nest Camera Battery cannot connect through phone bluetooth
I have just replaced the Internet Modem, which automatically changed the Wifi Connection. I can change the Wifi connection on the Google Hub Display but not on the two Cameras. I followed online advice to delete the Cameras (Battery type) from the Ho...
Acont linking problem
Hi team ,In the account linking section, i have put my new OAuth link for authentication . The same skill is present in live now i want to test that account linked to the development environment. How to do that? I am new to this . I need your help. I...
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