/chromecast/community?hl=en
/chromecast/community?hl=en
8/13/16
Original Poster
Revathi Kattamuri

Yupptv app not working in Google cast

I am not able to cast Yupp Tv app using Google cast. I have chrome cast up and running and attached to TV. It used to work in past. It stopped working from last few days. I did change my router and had to re configure chrome cast after that. All other apps like YouTube etc are working fine except Yupp tv.
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All Replies (9)
Grace Y.
8/14/16
Grace Y.
Hi Revathi, 

Thanks for posting in the Google Cast Help Forum.  If you're having issues specifically with the YuppTV app, I recommend deleting and reinstalling the app.  Then, reboot your casting device, router, and Chromecast.  If the issue still persists, please contact the YuppTV support team for further assistance. 

Best, 
Grace
Ravi Chander Anantharaman
8/16/16
Ravi Chander Anantharaman
Hi
 
I have the same issue since three days after an app update on my iPhone and iPad happened
 
I spoke with yupptv no real solution from them
Did yours start working again?
Hadassah Thomas
8/16/16
Hadassah Thomas
Hi Revathi, The Chromecast issue has been fixed for all the Ios devices. They have released a new app (ver 4.8.5) for IOS devices. Delete the current app and download the new one. It should work.
Grace Y.
8/16/16
Grace Y.
Hi Hadassah, 

Thanks for posting the update! Hopefully the update will fix this issue for other users as well. 

Best, 
Grace
Suresh E r
8/20/16
Suresh E r
The update did not fix the issue.
Vamshibv
8/21/16
Vamshibv
I am still having the issues ... No casting yet. I have the 4.8.7 version ..
Grace Y.
8/22/16
Grace Y.
Hi all, 

To confirm, are you having issues casting any other apps such as Youtube or Google Play Movies? 

Best, 
Grace
Suresh E r
8/23/16
Suresh E r
Yes I can confirm I am able to enjoy casting all other applications like Youtube, Netflix, etc. Also the Yupp TV apps does successfully cast, but it just doesn't play the video. It says "please update the YuppTV app to the latest version from your channel store". I don't know what "channel store" means but I am assuming Apple store.or Google Play store. To confirm, I have updated to the latest version (4.8.7) of Yupp TV app from Apple Store and then the casting stoped working.
Grace Y.
8/23/16
Grace Y.
Hello, 

If you're not experiencing cast issues with our other cast-ready apps, this most likely is an issue with YuppTV.  Have you tried contacting the YuppTV support team? Please report back with your findings. 

Thanks in advance, 
Grace
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