Check Google Nest hardware warranty status and file a claim

To review the terms of your warranty, select your product below.

Important: To get the correct product warranty for your country or region, make sure you’ve selected your regional language at the bottom of this page.

To file a warranty claim for one of the products listed below, follow these steps:

1. Confirm your device is currently covered under warranty:

The interactive warranty checker will help you check your warranty coverage, find solutions to common device issues, or connect with our team.

Warranty Checker

2. After you’ve confirmed your device is currently under warranty, fill out this form to file a claim:

File a claim

Cameras and doorbells

• Nest Cam (outdoor or indoor, battery)
• Nest Cam (indoor, wired, 2nd gen)
• Nest Doorbell 2nd gen (wired)
• Nest Doorbell (wired)
• Nest Doorbell (battery)
• Nest Cam Indoor
• Nest Cam Outdoor

Smoke alarms

• 2nd gen Nest Protect

Google streaming devices

• Google TV Streamer (4K)
• Chromecast with Google TV
• Chromecast

Speakers and displays

• Google Nest Hub Max
• Google Nest Hub (2nd gen)
• Google Nest Hub (1st gen)
• Google Nest Audio
• Google Home Max
• Google Nest Mini (2nd gen)
• Google Home Mini (1st gen)
• Google Home

Thermostats

• Nest Thermostat
• Nest Thermostat E
• 3rd gen Nest Learning Thermostat
• Nest Temperature Sensor

Lock

• Nest × Yale Lock

Wifi

• Google Wifi
• Nest Wifi

Discontinued products

Google no longer sells these Nest products. They are most likely out of warranty if you haven't bought one of these products within the last 2 years.

• Nest Cam IQ Indoor
• Nest Cam IQ Outdoor
• Nest Secure
• 1st gen Nest Protect
• 1st gen Nest Learning Thermostat
• 2nd gen Nest Learning Thermostat
• Google Stadia