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Fix device is not available

There are a couple reasons your device may not be available right now. Your device may not be on the same Wi-Fi network as your phone or tablet, or your device may have lost power. To fix, try the following:

Step 1. Check the Wi-Fi network of mobile device or tablet

  1. Locate and tap Settings Settings and then Wi-Fi.
  2. The Wi-Fi network labeled "Connected" is the network you're connected to. This must match the network that the device is connected to.
  3. To change the network:
    • Tap a new network and then enter password and then Connect.
    • If you've entered the password for that network before, tap Connect.

Step 2. Reboot your device

  1. Disconnect the power cable from the Google Nest or Home device.
  2. Reconnect power cable back into the device.

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