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Need help? Contact the Chromecast Support Team for assistance.

Preview Program overview

The Preview Program is a user opt-in channel that updates your Chromecast or Google Home with the latest firmware version before it is made broadly available.  This gives members of the program early access to features and improvements on their device. It's an exciting way to get a sneak peek at the latest and greatest updates - and tell us what you think!

Why join the Preview Program?

Why join the Preview Program?
  • Test drive newest features: You’ll get to experience new features by getting the latest software updates sent to your Chromecast or Google Home before they’re released broadly.
  • Give early feedback: If you have a great idea or see a bug while you’re using the Preview firmware, send it our way. Your suggestions could help make the product even better.
  • Stay up to date: Never worry about missing a single update. You’ll be emailed as soon as your device receives the newest firmware.
Is this a Beta program?
This is not “beta” software. Our intention is that Preview Program updates will be of the same quality as production version updates. You're simply getting earlier access to new features before they’re released broadly.
How often is the Preview channel updated?
The Preview channel is updated shortly before the full push of our production firmwares.
What devices are eligible for the Preview Program?
Chromecast (1st gen), Chromecast, Chromecast Ultra, Chromecast Audio, and Google Home are eligible to join the Preview Program.

How to join the Preview Program

How do I join the Preview Program?
  1. From your phone or tablet, open the Google Home app Chromecast cast icon.
  2. In the upper right corner of the home screen, tap Devices  to see your available Chromecast and Google Home devices. 
  3. Scroll to find the device card for the device you'd like to enroll in the Preview Program.
  4. In the top right corner of the device card, tap the device card menu .
  5. Tap Settings > Preview Program.  If you don’t see Preview Program, we aren’t accepting new members at this time. Please continue to check back as opportunities become available. 
  6. Choose whether to receive email notifications by moving the slider to the right or left. Note: We recommend allowing email notifications so you’ll know when new updates are pushed to your device.  
  7. If you opt-in to email notifications, you'll be asked to sign into your Google account if you haven’t already. 
  8. Review the contents of that page, and tap Join Program. 
  9. Review the contents of the page, then tap OK, GOT IT. ​
How do I know if I'm a member of Preview Program?
  1. From your phone or tablet, open the Google Home app Chromecast cast icon.
  2. In the upper right corner of the home screen, tap Devices  to see your available Chromecast and Google Home devices.
  3. Scroll to find the device card for the device that has joined the Preview Program.
  4. In the top right corner of the device card, tap the device card menu .
  5. Tap Settings > Preview Program
  6. If you are a member, you will see "ON" or "ON (Preview firmware: #). If you would like to become a member, read the “Join Preview Program” instructions above. 
Why do you ask for my email address when signing up for Preview Program?
By opting-in to the Preview Program email list, you’ll receive an email each time we release a Preview firmware to your device. 

To opt out of email notifications:
  1. From your phone or tablet, open the Google Home app Chromecast cast icon.
  2. In the top left corner of the home screen, tap Menu .
  3. Tap Account preferences > Email Notifications.
  4. Slide the Preview email slider to the left to turn off .
I don’t see the Preview Program setting or the setting is greyed out on my Device Settings page.
If you don’t see the setting, it means we aren’t accepting new members into the Preview Program at this time. Please continue to check back as opportunities become available.
What are the different Preview statuses?

This list of Preview statuses will help you understand the current status of the Preview Program on your device. You'll find this status in Device Settings -> Preview Program.

 
Status Description

ON (Waiting for next preview firmware update)

You’ve joined the Program and are ready to receive the next Preview firmware
ON (Preview firmware: #) A new Preview firmware has been pushed to your device
OFF (Waiting for next public firmware update) You've chosen to leave the Program and are waiting for the next production firmware to be pushed (this could take a week or two)
OFF You are not part of the Preview Program

Leave the Preview Program

How do I leave the Preview Program?
To leave the Preview Program, follow these steps:
  1. From your phone or tablet, open the Google Home app Chromecast cast icon.
  2. In the upper right corner of the home screen, tap Devices  to see your available Chromecast and Google Home devices.
  3. Scroll to find the device card for the device you'd like to remove from the Preview Program.
  4. In the top right corner of the device card, tap the device card menu .
  5. Tap Settings > Preview Program > LEAVE PROGRAM.
  6. You will now see "Leaving" under Preview Program within Device Settings. 

Important: Although your device is set to “Leaving” status, you'll have to wait for the next production firmware to be pushed to officially exit the program. This may take a week or two.

Submit feedback about the Preview Program

If I run into an issue with my device, what should I do?
Providing detailed feedback about your issue will help us fix the problem.  Important: Please provide feedback from your mobile device, not Chrome, if possible.
How do I submit feedback about my experience?

Important: Please provide feedback from your mobile device, not Chrome, if possible.

I provided feedback but I'm still having an issue. Why?
Thank you for taking time to submit feedback. We appreciate your help. In most cases we won't be able to send you an individual response, but we'll investigate your report and use the information you provide to improve Chromecast and Google Home.
I Factory Data Reset (FDR'd) my device. Do I need to rejoin the Preview Program?
If you need to Factory Data Reset (FDR) your device, you will have to opt back into the Preview Program and potentially wait for the next Preview firmware to be pushed out before being able to test again.
Can I leave the Preview Program if I FDR my device?
While Factory Data Resetting (FDR) your device immediately removes your device from the Preview Program, it does not immediately update the firmware on your device. You must wait for the next production firmware to be pushed before your device is no longer on the Preview firmware. This may take a week or two.

Elise is a Chromecast expert and author of this help page. Leave her feedback below about the page.

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