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Need help? Contact the Chromecast Support Team for assistance.

Contact the Chromecast Support Team

Rebooting your Chromecast and router often resolves many cast related issues. Before you call, try rebooting your Chromecast and router for a faster fix.
  • To reboot your Chromecast device: Unplug your device from the power source > Wait 30 seconds > Replug your device into the power source.
  • To reboot your router: Unplug your Wi-Fi router from the power source > Wait 30 seconds > Replug your Wi-Fi router to the power source.
Country Supported language Phone number Support availability (local time)
Australia English 1800-723-841 24 hours a day, 7 days a week
Austria German 0800001183 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Belgium French, English 080058205 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday
Brazil Brazilian Portuguese  0800 724 8176 10:00 AM to 7:00 PM (Monday - Saturday)
Closed Sunday
Canada English,
French

844-875-4609

English support: 24 hours a day, 7 days a week
French support: Hours may vary
Denmark English 80400112 24 hours a day, 7 days a week
Finland English 0800 523 261 24 hours a day, 7 days a week
France French 0805 980 301 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Germany German 0 8006270971 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Hong Kong English 30710155 24 hours a day, 7 days a week
India English 18002660403 24 hours a day, 7 days a week
Indonesia English 00 78033314653
001 (Telkom)
007 (Indosat dan Telkomsel)
008 (Indosat)
009 (Bakrie Telecom)
24 hours a day, 7 days a week
Ireland English 1800710280 24 hours a day, 7 days a week
Italy Italian 800597478 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Japan Japanese 0120-186-163 9:00 AM to 6:00 PM (Monday - Sunday)
Korea, Rep. English 7983314176 24 hours a day, 7 days a week
Malaysia English 1800818026 24 hours a day, 7 days a week
Mexico English 0 18002720355 24 hours a day, 7 days a week
Netherlands English 0 8002929227 24 hours a day, 7 days a week
New Zealand English 800787790 24 hours a day, 7 days a week
Norway English 800 62063 24 hours a day, 7 days a week
Philippines English 6322469010 24 hours a day, 7 days a week
Portugal English 800600021 24 hours a day, 7 days a week
Russia English 8005009728 24 hours a day, 7 days a week
Singapore English 1-800-120-6777 24 hours a day, 7 days a week
Spain Spanish 800 000120 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Sweden English 201203237 24 hours a day, 7 days a week
Switzerland French, German, Italian 0800 199 121 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Taiwan English 0 800231107 24 hours a day, 7 days a week
United Kingdom English 0800 026 0667 24 hours a day, 7 days a week
United States English 844-400-2278
(844-400-CAST)
24 hours a day, 7 days a week

Elise is a Chromecast expert and author of this help page. Leave her feedback below about the page.

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