Contact the Chromecast Support Team

Rebooting your Chromecast and router often resolves many cast related issues. Before you call, try rebooting your Chromecast and router for a faster fix.
  • To reboot your Chromecast device: Unplug your device from the power source > Wait 30 seconds > Replug your device into the power source.
  • To reboot your router: Unplug your Wi-Fi router from the power source > Wait 30 seconds > Replug your Wi-Fi router to the power source.
Country Supported language Phone number Support availability (local time)
Australia English 1800-723-841 24 hours a day, 7 days a week
Austria German 0800001183 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Belgium French, English 080058205 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 AM - 6:00 PM (Sunday)
Brazil Brazilian Portuguese  0800 724 8176 10:00 AM to 7:00 PM (Monday - Saturday)
Closed Sunday
Canada English,
French

844-875-4609

English support: 24 hours a day, 7 days a week
French support: 9-5, 7 days a week 
Denmark English 80400112 24 hours a day, 7 days a week
Finland English 0800 523 261 24 hours a day, 7 days a week
France French 0805 980 301 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Germany German 0 8006270971 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Hong Kong English 30710155 24 hours a day, 7 days a week
India English 18002660403 24 hours a day, 7 days a week
Indonesia English 00 78033314653
001 (Telkom)
007 (Indosat dan Telkomsel)
008 (Indosat)
009 (Bakrie Telecom)
24 hours a day, 7 days a week
Ireland English 1800710280 24 hours a day, 7 days a week
Italy Italian 800597478 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
Japan Japanese 0120-186-163 9:00 AM to 6:00 PM (Monday - Sunday)
Korea, Rep. English 7983314176 24 hours a day, 7 days a week
Malaysia English 1800818026 24 hours a day, 7 days a week
Mexico English 0 18002720355 24 hours a day, 7 days a week
Netherlands English 0 8002929227 24 hours a day, 7 days a week
New Zealand English 800787790 24 hours a day, 7 days a week
Norway English 800 62063 24 hours a day, 7 days a week
Philippines English 6322469010 24 hours a day, 7 days a week
Portugal English 800600021 24 hours a day, 7 days a week
Russia English 8005009728 24 hours a day, 7 days a week
Singapore English 8001206777 24 hours a day, 7 days a week
Spain Spanish 800 000120 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
Sweden English 201203237 24 hours a day, 7 days a week
Switzerland French, German, Italian 0800 199 121 9:00 AM to 9:00 PM (Monday - Friday)
9:00 AM to 6:00 PM (Saturday)
10:00 - 6:00 PM (Sunday)
Taiwan English 0 800231107 24 hours a day, 7 days a week
Thailand English 1800011110 24 hours a day, 7 days a week
United Kingdom English 0800 026 0667 24 hours a day, 7 days a week
United States English 844-400-2278
(844-400-CAST)
24 hours a day, 7 days a week