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Need help? Contact the Chromecast Support Team for assistance.

Access Chromecast promotional offers

If you don't see an offer you believe you qualify for, please contact us. If you're having trouble redeeming your promotion code, please contact the partner offering the promotion.

Once you have set up your Chromecast, you can access and redeem all available offers for your Chromecast from the Chrome browser or from the Google Cast app on your Android, iOS phone, or tablet. Here's how to get started!

From Chrome browser

Please note: If you're on Chrome 49, you'll need to check for offers using the Google Cast app on a mobile or tablet device (see instructions below) or use Chrome 48. To check which Chrome version you’re on, type chrome://version into the address bar. The numbers next to Google Chrome will read: 47 (or 48 or 49).X.XXXX.XX.


  1. Visit from your Chrome Browser.
  2. Tap the blue Redeem button.
  3. Your available offers will appear.
  4. Choose the offer you'd like to redeem and follow the redemption instructions.

Want to learn more about available promotional offers with the purchase of a Chromecast?

Will I get a promotional offer with the purchase of my Chromecast?
Offers vary by location, so before you buy, you can always learn more about offers in your location on our Chromecast Promotional Offers page. Once you have purchased and set up your Chromecast, you should visit to redeem offers available for your location.
How do I view what offers are available?
You can check our Chromecast Promotional Offers page for a list of available offers for your location. Once you have set up your Chromecast visit to redeem available offers in your location.
I am having trouble accessing an offer on my phone or tablet.
If you're having trouble accessing an offer, please take a look at the common issues below. If you don’t see your exact issue, please visit our Chromecast Help Center.  
  • I don’t have Chrome browser on my computer: In order to view your Chromecast offers, you will need the latest version of Chrome installed on your computer. To download the latest version of Chrome, please visit Chrome.
  • I am having trouble installing the Google Cast Extension: If you need help installing the Google Cast extension, please see our Google Cast extension article.
  • I am getting the error ‘No Chromecast devices found’ when attempting to see my offers: If you're seeing the error 'No Chromecast devices found' when attempting to view your Chromecast offers, please visit our troubleshooting steps.
  • I am having trouble with accessing my offer from my phone, tablet or computer: If you’re having trouble accessing your offer from your phone or tablet, please make sure you’re using the latest version of the Google Cast app. You can check for updates by navigating to the Play Store or Apple App Store.

Elise is a Chromecast expert and author of this help page. Leave her feedback below about the page.

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