Factory reset before returning

If you need to give someone a Chromecast that you've already set up (whether as a gift, to return the device to a retailer, etc.), make sure to perform a factory reset of your device beforehand. A factory reset clears your data from Chromecast.

You can perform a factory reset on your Chromecast using one of the two methods listed below.

Important: This action clears your data and can't be undone.

 Chromecast with Google TV

With the Chromecast Voice Remote

1. On the top right of your TV screen, select your profile Settings .
2. Select System About Factory Reset.

From the Chromecast device

1. While the Chromecast is plugged into the TV and powered on, press and hold the button on the back of the Chromecast. The LED should start to blink yellow. 
2. When the LED light turns solid white, release the button and the Chromecast will then reset.

 Chromecast (2nd gen), Chromecast (3rd gen) or Chromecast Ultra

From the Google Home app

Note: This option is only available if you're on the same network that your Chromecast was set up on.

1. Open the Google Home app .
2. Tap and hold your device's tile.
3. At the top right, tap Settings   More   Factory reset  Factory reset.

From the Chromecast device

While the Chromecast is plugged into the TV, hold down the button on the side of the Chromecast. The LED will begin blinking orange. When the LED light turns white, release the button and the Chromecast will then restart.

 Chromecast (1st gen)

From the Google Home app

Note: This option is only available if you're on the same network that your Chromecast was set up on.

1. Open the Google Home app .
2. Tap and hold your device's tile.
3. At the top right, tap Settings   More   Factory reset  Factory reset.

From the Chromecast device

1. While the Chromecast is plugged into the TV, hold down the button on the Chromecast device for at least 25 seconds or until the solid LED light turns into a flashing red light.
2. Once the LED light turns blinking white and the TV goes blank, release the button. The device will then restart.

Support for Chromecast (1st gen) has ended, which means these devices no longer receive software or security updates, and Google doesn't provide technical support for them. Users might notice a degradation in performance.