If you don't see the Chromecast home screen on your TV, make sure:
- Your TV is tuned to the same numbered HDMI input to which you connected your Chromecast. On most remotes, this can be done with an Input, Source or Menu button. You may have to cycle through a few inputs before finding the correct one (PC, Video, VCA, HDMI1, HDMI2, etc.).
- You have plugged the Mini USB end of the included USB cable into your Chromecast, as shown in the diagram below.
- The other end of the USB cable is firmly attached to a powered USB port on your television or into the power adapter included in your box.
- The light on your Chromecast is illuminated or blinking, indicating power.
If you still do not see the Chromecast home screen on your TV, try your TV's other HDMI ports.
If you see your Chromecast's loading screen ("Chromecast" with a spinning Chrome logo) but the home screen is black, you could be experiencing a High-bandwidth Digital Content Protection (HDCP) with your TV. Reboot your TV to fix this issue. Turn your TV off, unplug it, then turn everything back on and try again.
If you see a black screen or just a few colored dots when you power on the Chromecast, the reset button may be stuck. The reset button is the only button on the Chromecast itself. In this case, unplug power from the Chromecast and press the reset button a few times to unstick it. If the reset button is working, you should feel it click in when you press it and bounce back when you release it. Once the reset button is loose, set up the Chromecast as normal. Plug it into the TV's HDMI port and connect the power cable.
