AP isolation is enabled

Your Wi-Fi network configuration prevents devices from communicating with Chromecast. To resolve this issue, you will need to disable access point (AP) isolation, also known as 'client Isolation' or 'guest mode', on your router. Refer to your router documentation to find out how to disable AP isolation.

If you do not have access to your router settings, or if you are attempting to connect through a guest, hotel or public network with AP or client isolation, you will be unable to set up your Chromecast.

If you are attempting to connect through a Wi-Fi extender, check your extender settings. You will need to disable AP isolation on your Wi-Fi extender before setting up Chromecast to work with your Wi-Fi network.

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