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Need help? Contact the Chromecast Support Team for assistance.

What's in the box?

Let's take a look at what's in the Chromecast box. First, choose the Chromecast that looks like yours below.
Chromecast (1st gen)
Inside the box, you'll find the Chromecast (1st gen), a USB power cable, a power adapter (optional), and an HDMI extender (optional). It's important to only use the cables that come in the Chromecast box; other USB cables and HDMI extenders may not work.

 

  1. Chromecast: Chromecast plugs into any HDMI port on your TV and uses your existing Wi-Fi network to stream video from the internet to your TV. Chromecast is controlled from devices on the same Wi-Fi network, such as smartphones, tablets, or computers, and is powered using the USB cable (#2).
  2. USB power cable: The USB power cable provides power to your Chromecast. One end plugs into your Chromecast and the other end plugs into either a USB port on your TV or the power supply (#3). Note: This cable is only to be used to provide power to your Chromecast. It is not intended to be used as a USB cable for other devices or for general use.
  3. Power supply (optional): The power supply is optional and can be used with the USB cable to power your Chromecast if your TV does not have a USB port.
  4. HDMI extender (optional): The HDMI extender is optional and can be used if your Chromecast does not fit directly into your TV. The HDMI extender may be used to improve your Wi-FI reception, and if recommended for your set up, you may see a notification on your TV screen to use the extender. The HDMI extender should be connected to the TV first, then to the Chromecast.

 

Chromecast
Inside the box, you'll find the Chromecast, a USB power cable, and a power supply. It's important to only use the cables that come in the Chromecast box; other cables may not work.

 

  1. Chromecast: Plugs into any HDMI port on your TV, and uses your existing Wi-Fi network to stream video from the internet to your TV. Chromecast is controlled from devices on the same Wi-Fi network, such as mobile devices, tablets, or computers, and is powered using the USB cable (#2).
  2. USB power cable: Provides power to your Chromecast. One end plugs into your Chromecast, and the other end plugs into the power supply (#3). Optionally, a USB port on your TV may be used as a power supply. Note: Do not plug the USB cable into a port labeled "Service", it must be labeled "USB" or display this symbol:
  3. Power supply: Used with the USB power cable (#2) to power your Chromecast (#1)
Chromecast Ultra
Inside the box, you'll find the Chromecast Ultra and a power supply connected to a USB power cable. Chromecast Ultra won't work with any other USB cable, or any USB cable plugged into a TV. They must use the power supply included in the box with Chromecast Ultra. 

 

  1. Chromecast: Your Chromecast Ultra plugs into an HDMI port on your TV, and uses your existing Wi-Fi or Ethernet network to stream video from the internet to your TV. A Chromecast Ultra is controlled from devices on the same Wi-Fi or Ethernet network, such as mobile devices, tablets, or computers.
  2. Power supply: The power supply connects your Chromecast Ultra to AC power. You can also connect your Chromecast Ultra to an Ethernet network through the port on the power supply. In some cases, an Ethernet connection can improve streaming speed and stability. Important: Chromecast Ultra won't work with any other USB cable, or any USB cable plugged into a TV. You must use the power supply included in the Chromecast Ultra box. 

MORE HELP WITH SETTING UP CHROMECAST ULTRA CAN BE FOUND HERE.
 

If you're having trouble, you'll likely find a solution with our Chromecast troubleshooting tips.

 

Elise is a Chromecast expert and author of this help page. Leave her feedback below about the page.

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