Notification

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices and are working on a fix. Do not factory reset your device – we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible. Thank you for your patience.

Check Google TV Streamer and Chromecast hardware warranty status and file a claim

If your Google TV Streamer or Chromecast device becomes defective through no fault of your own, you may be able to return it for replacement, repair or refund, at Google’s discretion. Accidental damage isn't covered under warranty.

Important: Warranty terms can vary based on the country or region where you bought your device. You can get online and phone support everywhere we sell Google TV Streamer and Chromecast devices. To review the terms of your warranty, visit the Google Hardware Warranty Centre.

Step 1. Check your device's warranty status

The interactive warranty checker helps you check your warranty coverage, find solutions to common device issues or connect with our team.

Tip: You must be signed in to your Google Account to use the interactive warranty checker.

Step 2. File a warranty claim

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