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After the Chrome 86 update we cant access our school account using Family Link
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0 Recommended Answers 7 Replies 10 Upvotes My son has a Lenovo Chromebook. His personal account is linked to mine using a Family Link app on my Pixel phone. I give him a Parent Access code which he uses to access his school account.
Since this morning, when the Chrome 86 update ran on his computer, he has not been able to access his school account - he gets an "Invalid parent access code" message when he types in the code I give him.
What does he need to do now?
Since this morning, when the Chrome 86 update ran on his computer, he has not been able to access his school account - he gets an "Invalid parent access code" message when he types in the code I give him.
What does he need to do now?
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We are having a similar issue. We have a Lenovo Chromebook and since the 86 update we can no longer access our school account on the Chromebook which has a primary account controlled by Family Link. Please help fix this! Kids need these devices more than ever with virtual school.
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Hi both,
Firstly, please send feedback directly to the team about this via Alt + Shift + i and file a bug for it via crbug.com where you can track its progress.
Secondly, best to reach out directly to Family Link Support for advice about your issue:
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I have submitted issues via both of these forums. Fingers crossed for a quick solution.
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We are having the same issue with my daughters Chromebook. Parent access code is not working since the Chrome 86 update. Please help address this matter.
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have u found a better idea of how to get ur son of doing his/her work or searching it up in Google?
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I spent an hour with Google support trying to resolve unsuccessfully. In the end, I had to delete and recreate her school account - there was no other way to recover it.
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For now, I have created a separate login for the school account. Family Link won't work with this approach so hoping they are working on a fix.
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