/chromebook/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
After the Chrome 86 update we cant access our school account using Family Link 0 Recommended Answers 7 Replies 10 Upvotes
1 Recommended Answer
$0 Recommended Answers
1 Relevant Answer
$0 Relevant Answers
My son has a Lenovo Chromebook. His personal account is linked to mine using a Family Link app on my Pixel phone. I give him a Parent Access code which he uses to access his school account.
Since this morning, when the Chrome 86 update ran on his computer, he has not been able to access his school account - he gets an "Invalid parent access code" message when he types in the code I give him. 
What does he need to do now?
Relevant Answer Relevant Answers (0)
All Replies (7)
Relevant Answer
We are having a similar issue. We have a Lenovo Chromebook and since the 86 update we can no longer access our school account on the Chromebook which has a primary account controlled by Family Link. Please help fix this! Kids need these devices more than ever with virtual school.
marked this as an answer
Relevant Answer
Hi both,
 
Firstly, please  send feedback directly to the team about this via Alt + Shift + i and file a bug for it via crbug.com where you can track its progress.
 
Secondly, best to reach out directly to Family Link Support for advice about your issue:
 
marked this as an answer
Relevant Answer
I have submitted issues via both of these forums. Fingers crossed for a quick solution.
marked this as an answer
Relevant Answer
We are having the same issue with my daughters Chromebook. Parent access code is not working since the Chrome 86 update. Please help address this matter.
marked this as an answer
Relevant Answer
have u found a better idea of how to get  ur son of doing his/her work or searching it up in Google?
marked this as an answer
Relevant Answer
I spent an hour with Google support trying to resolve unsuccessfully. In the end, I had to delete and recreate her school account - there was no other way to recover it.
marked this as an answer
Relevant Answer
For now, I have created a separate login for the school account. Family Link won't work with this approach so hoping they are working on a fix.
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/chromebook/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/chromebook/profile/0