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Is Service: com.android.vending:download_service supposed to use 100% cpu for long time periods?
2
My Chromebook has recently been using a lot of processing power and causing the fans to turn on full blast because the task labeled "Service: com.android.vending:download_service" is using over 95% cpu. This doesn't seem like normal activity, and I'm wondering if I can do anything besides force ending the process anytime it pops up? I closed it an hour or two ago and it's already back. I have android apps enabled, but haven't had any issues in the past month that I've had the computer.

I'm using the acer Chromebook 714 intel version fully updated, 8gb ram. Here's some other information in case you need it:


Google Chrome:  85.0.4183.108 (Official Build) (64-bit)
Revision: 17237e54ba47717220bb2f00df1c6329e892f6cf-refs/branch-heads/4183@{#1792}
Platform: 13310.76.0 (Official Build) stable-channel namiFirmware
Version: Google_Nami.10775.108.31
ARC: 6819528
JavaScript: V8 8.5.210.20
Flash: 3:2.0.0.433 /opt/google/chrome/pepper/libpepflashplayer.so
User Agent: Mozilla/5.0 (X11; CrOS x86_64 13310.76.0) 
                      AppleWebKit/537.36 (KHTML, like Gecko) 
                      Chrome/85.0.4183.108 Safari/537.36

Let me know if you need any more information!
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I'm having this service eating power in Android too, going nuts for 3 to 4 hours a day and have no idea what is it for.
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I too am having this issue:

Version 85.0.4183.108 (Official Build) (64-bit)
ASUS Chromebook Flip C436FA (Intel i5-10210U, 8GB RAM, 256GB)

Thanks

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Same for me. It started approximately a week ago. This "service" made other program to close down.
When I left the Chromebook for a while and came back, the screen was black. I assumed that it went in sleep mode, which is normal, but it would't wake up. It was dead. Tried to power up, did't work. Stonedead.
I had to reset the Chromebook (Acer Chromebook 714).
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I found out that latest Google Play Store is the culprit here, version 21.9.47. Uninstalled the update, disabled background WiFi and data to prevent it from self update and everything is back to normal.
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I also experienced it.
is google kidding with this kind of thing.
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> I had to reset the Chromebook (Acer Chromebook 714).
Did Powerwash solve your problem? Now your chromebook is working fine?
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Killing the process using "Task Manager" is one workaround for this until google fixes the bug.
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Same here. I had to end the process in the task manager a couple of times. It tends to come back on.
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Not sure what other factors are involved, however. This is a problem on my Acer Chromebox (Sion, with Core i7 8th gen). This is not a problem on my Samsung Galaxy (Core i5 10th gen). I kill the process in task manager on the Acer, but it kicks back in later. Hope Google notices and addresses the problem.
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Reply to Jiřík Sedláček 
I did't powerwash. when it was dead I hold down powerbutton at least 30 sec.
After that start up as normal with powerbutton.
That only solve that it would't start.
The bug is still there.
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> Killing the process using "Task Manager" is one workaround for this until google fixes the bug.
But you should use this workaround every few hours...
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This has been killing my Daughter's audio when she tries to talk in large class zooms.  I did a hard reset (hold refresh and hit power button) and that got enough of an improvement that they can at least understand her now when she talks.  Sounds like someone above says this is part of play store update, which fits with things I saw while looking... so scroll up and try what Tarek suggests
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BTW, if we disable things so it doesn't update back to the buggy version, is there some ticket or something we can put a "watch" on to find out when it gets fixed.... so we can re-enable updates?
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Same here with the Lenovo Flex 5. It just started in the last few days.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Anyone experiencing this problem should file a feedback report so that the ChromeOS team can study your system logs and determine what is going on. Posting "me too" comments here, doesn't really help.
 
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Report filed
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I have no idea why this is happening to so many people. I'm not having this issue and it shouldn't happen for other people as well. Just like Jim said, fill out a feedback form and use the workarounds that people posted for now.
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Same Here with Android 9 and 4.4 since last Google Play Store Update
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Report filed
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Possible interim fix?

I got frustrated and went into settings and turned off Play Store (Android) support. Rebooted and realized I needed some of the Android apps, so I re-enabled Android support.

All of my apps were dutifully restored, but I'm not having the former 100% CPU issue.

Might be worth a try for anyone experiencing this.
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It is not just chromebook. I'm facing this problem on my phone too.
To be specific: all of my phones (Android 9)

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This is a recent problem on Samsung Galaxy Edge 6.  Thanks for tips, I will duct tape Google Play shut...
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Started having a warning about a process ( com.android.vending:download_service ) on my phone eating too much CPU - found the same version installed that others have mentioned.  Uninstalled the Google Play Store, version 21.9.47...  You would think there would be better checking before pushing out stuff to folks devices
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I am having the same problem on my Pixelbook.  :-(
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Same here on an ASUS C436. Noticed when the fan came on while the device was idle, no apps running or windows open. Now when I hear the fans come on, I kill the vending download service in the task manager. First happened in ChromeOS 85. There's also a reddit thread on the subject:

Edit: I should have noted that I reported this via a feedback about 5-6 times before killing the process.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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IMPORTANT IF YOU WANT THIS FIXED
 
Anyone experiencing this problem should file a feedback report so that the ChromeOS team can study your system logs and determine what is going on. Posting "me too" comments here, doesn't really help.
 
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Same here, killed the process in Task Manager to stop the pain at least for awhile - and Control-Shift-I to file a report...
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I have the same problem. So it seems the cause is in the Google Play Store. So I turned off Google Play Store off in the settings.  It works well however without android apps. Hopefully, Google is noticed this and will take action to fix.

(I use Chrome Spin13 CP713)
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Hello there

After killing the process in the Task Manager twice, changing the Play Store app settings made the process disappear from the list of running processes.
Changed in Play Store, Settings, General
1. Set App download preference to 'Ask me every time'
2. Set Auto-update apps to 'Don't auto-update apps'

Cheers
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Disabling auto updates seem to work only in some cases :(
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seems fixed after minor update ;)
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Takashi8493
 
What "minor update"? Provide the version of ChromeOS that you think fixed it so others can check and verify.
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Process hogs the cpu and battery on android 11 too. Doesnt matter which play services version. Needs to be killed every few hours
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i can confirm that yesterday's update didn't fix this issue and it is still happening
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Sahak Petrosyan 9494
 
Once again, unless you actually post the ChromeOS version number, your comment is not really helpful.
 
You may be on Stable, Beta, Dev, or Canary channel. And, updates appear on different devices at different times and some devices are actually on different versions within the same channel.
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Been having this issue on Oneplus 7t since 2days ago. Was on version 21.9.47. Tried to update using an apk from apkpure with version 22 but didn't work. So for now I've been using Tasker with root to auto kill that service but it keeps popping back up. So I set it to keep on screen on and off. I will downgrade play store then update to a version from like a month ago.
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Same problem here with Galaxy Note 20 Ultra. Google Play Store is rating my Battery. Nothing helps yet
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Same problem. Only temporary solution so far, to end the process.
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Doing the same on the kids school Chromebook, causing a lot of problems, please update Play.
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Problem still present in version 22.0.16
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Unless you also file feedback reports, posting here is not going to get the problem fixed! This appears to be an Android issue, not a ChromeOS issue, so troubleshooting will be complicated.
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What's complicated about troubleshooting? com.android.vending:download_service is hogging the CPU in the background. which part of people reporting around that this bug is affecting Chrome OS too that you don't understand? Google doesn't have devices to test internally for a bug that's affecting everyone who's using play store on his platform?
File a report, file a report, file a report.. We DID file reports and a couple of updates since the bug showed up and nothing has changed. Everything built on Linux that has Play Store is affected, and for some comedy, affecting PC emulators too. Now.. What's complicated about troubleshooting?
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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OK - YOU and a few others, are experiencing the problem.
 
It is not a widely reported, or widespread problem.
 
It's not just a ChromeOS problem.
 
Some users have actually taken the time to open bug reports. Perhaps you could go to this one, star it, and then you will receive email updates as work progresses.
You can also contribute your discoveries in that report and try to help the developers.
 
You can find other open bug reports for the issue here
 
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It's not just a ChromeOS problem

And you know this how?
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Because I made the effort to search through reports of this issue in other areas.
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bug report sent.

I can see this issue happens everytime the system is started, solution is to manually kill the process
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Of course it is not widely reported because you will only notice it when either (at least on android phones):
1. Your device is old/slow and you noticed huge battery drain, heatup, lagness
2. You are a cautious person and you noticed your phone has slight battery drain than usual, slight heatup, slight lagness.
3. Happens that your phone is quite loaded that even the slight cpu usage of the download_service causes lagness on your device

For comparison, the Play Store download_service took a 100% cpu load on a 2011 Samsung Note 1, while it took a 40% cpu load on Samsung Note 4. It is not really even noticeable by all my family members, not until I checked on their phones which all of them are of the Snapdragon 820 that is still quite great performing device. I have to be honest, I didn't even notice it on my Note 4, or even noticed the whole thing until my Note 1 overheated for no reasons all of a sudden for a few days consecutively.

I know it's a hard time for you @Jim Dantin, thanks for your replies too. Yes, some of us did reported. But isn't that you could do a little thing on your part given that you are a privileged forum member I did say? Or sorry but, are you just a normal forum user like us without any relations to Google?

By the way, my reply in this thread earlier is just to inform chromebook users that this is not a chromeos problem, but a Play Store (android) problem. I actually realized this problem before anyone could have posted on the internet (by that time, there's totally no search result on Google so I wasted my time to factory reset and even reimage my devices, thinking that it's a problem on my side!). So when I search again and found this thread, I think I should also share that yes, Android gets this problem too, so you all chromebook users no need do tinker around with settings or reset and all that as it will just be time wasting.
For reference, there are a lot of OnePlus users started complaining on reddit already. So surely this affects most, if not all of the users. Given the not-so-high CPU usage, it is not really noticeable for most of the casual mobile users.

Hope you have a nice day @Jim Dantin! You really have great patience in dealing with us, thumbs up for that. Appreciate it.
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So who else is this affecting? As I'm only seeing Chrome OS
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Lee Wei Peow
 
Thanks for your post. It is rather frustrating when other users won't spend some of their time researching issues, or even reading the entire thread, before complaining or posting "me too".
 
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Here is what Happening and the CPU from My Xperia XZ1 (Android 9) Going Crazy WTF
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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See this bug report that a developer just opened
 
You can star it to get email updates when progress is made. The more stars, the higher the priority.
 
Note all the references to 
https://listnr.corp.google.com/report/....
Those are the feedback reports filed by users. Feedback reports DO make a difference!
 
Now, the ChromeOS and Android teams can hopefully get together to figure out what is actually happening.
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Thank you, Jim. Your guidance is really helpful :)
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Thanks Jim, that's really interesting.
Would the same method of feedback be useful to send if we have found a change in the problem?

I haven't updated anything but now the problem is no longer constant.  The service will still start running away but not for as long, only sporadically now, whereas before it was all day and night until I shut it down.

Do you know if that would be of any help?

edit:
scratch that, after changing the Play Store settings back to normal the download service is running away again.  It looks like the PlayStore gets updated even though AutoUpdate is turned off - the version is up to 22 now.
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@Jim Dantin:
> See this bug report that a developer just opened
I get Permission denied for this URL.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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That means the developers have changed it to restricted access for some reason. If users post rants or other inappropriate comments, they will often do that.
 
You should still file a Feedback report.
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Posters told not to post "me too" comments then told it's not a widely reported problem. Laughable.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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I J 8213
 
You, like many others, fail to report problems properly. A Feedback Report is always appropriate. "Me too" comments, without ALSO filing a Feedback, are pointless because the developers will never read them. 
 
But make yourself happy and waste your time. Laughable is right.
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 "Me too" comments, without ALSO filing a Feedback, are pointless because the developers will never read them.

Well, let's hope they read the problem when it's plastered all over the internet, and when they do they don't respond with this kind of deflective, defensive crap.

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Jim Dantin,
I'm not very familiar with the chromium bug tracking area but was wondering if you know whether issues that have been changed to restricted access will still update interested parties that starred an issue?

just as an aside:
There are several 'issues' in the bug tracker that seem related to this trouble with the Android download service and a few others that have been entered for the Android Runtime for ChromeOS and also the OS Performance sections.
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I have a Acer 715 Chromebook, having the same issue too.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Thanks to everyone who filed feedback reports. That resulted in the bug getting classified as Priority 0 - the absolute highest priority that Google uses in the bug tracking system.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Yes - the developers did that so you can monitor the progress.
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this is such a lovely way of using feedback. Awesome community! Thx for all the fine work
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Same problem here with Chrome OS stable Versión 85.0.4183.131 and Chromebook Asus C425. If I disable automatic updates on Play Store AND kill the process AND don't open Store again... it seems that the process does not fire up. But these days I work always with task manager opened! Thanks for your support!
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For those of you who might be wondering, the 85.0.4183.133 update that arrived on September 28 did not resolve this issue.
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Hello again. After today's update 85.0.4183.133, it seems to be fixed for me! Can anyone confirm this, too? Thank you.
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It is not fixed on my machine.
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Just a heads up! This issue is now fixed with the new chrome os update and so now com.android.vending:download__service shouldn't be taking that much cpu
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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KevinTheDog
 
What is the actual ChromeOS version number that fixed it for you?
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