James Crosetto
Original Poster
Jan 20, 2020

"Add" button disabled when manually adding a printer

I am trying to add a printer manually. I can get through the steps (entering name, address, protocol, and queue)  but the "Add" button remains disabled.
Details
Chromebook Software,Stable
Locked
Informational notification.
This question is locked and replying has been disabled.
Community content may not be verified or up-to-date. Learn more.
Recommended Answer
Tickmc
Diamond Product Expert
Jan 20, 2020
Hi James,
 
Something must be still missing. 
 
Might you be able to share a screenshot of what you are seeing there, please?
 
- Mike
Original Poster James Crosetto marked this as an answer
Helpful?
Recommended Answer
James Crosetto
Original Poster
Jan 20, 2020
Thank you for your response Mike. I was able to figure it out. It did not like the format of the address that I entered. A suggestion for improving the user experience would be to add a message letting the user know if the address is not in the correct format.
Original Poster James Crosetto marked this as an answer
Helpful?
All Replies (3)
Tickmc
Diamond Product Expert
Recommended Answer
Jan 20, 2020
Hi James,
 
Something must be still missing. 
 
Might you be able to share a screenshot of what you are seeing there, please?
 
- Mike
Original Poster James Crosetto marked this as an answer
James Crosetto
Original Poster
Recommended Answer
Jan 20, 2020
Thank you for your response Mike. I was able to figure it out. It did not like the format of the address that I entered. A suggestion for improving the user experience would be to add a message letting the user know if the address is not in the correct format.
Original Poster James Crosetto marked this as an answer
Tickmc
Diamond Product Expert
Jan 20, 2020
Hi James,

Thanks for letting us know. 

Please let the team know your suggestion via Shift + Alt + i.

- Mike
false
14043559677536936469
true
Search Help Center
true
true
true
true
true
208
Search
Clear search
Close search
Main menu
false
false