snapchat no longer loads on my chromebook, doesnt get past the yellow loading screen.

snapchat used to work well but after some chrome updates, it no longer wants to get past the opening loading screen. so I cant even get to the log in menu. I've tried uninstalling, I've tried clearing the cache, turned my Chromebook on and off. nothing works.

Details

Chromebook Software

Locked

Informational notification.

This question is locked and replying has been disabled.

Community content may not be verified or up-to-date. Learn more.

Recommended Answer

Brandon Hatfield

Diamond Product Expert

I'm just a user like you who helps out where he can.

Sep 15, 2023

You should report this to Snapchat.

App developers are responsible for their app on any platform they offer it on. Contact support via their contact information available on their Play Store listing.

Diamond Product Expert Tickmc recommended this

Helpful?

All Replies (3)

Brandon Hatfield

Diamond Product Expert

I'm just a user like you who helps out where he can.

Sep 14, 2023

Does it work here?

https://www.snapchat.com/

B. Diddy

Gold Product Expert

Sep 15, 2023

Try clearing the app cache and data. Open your ChromeOS settings, then Apps>Manage Your Apps>Snapchat>More Settings and Permissions. In the new window, click Storage & Cache, and clear cache and storage there. Then go back a step and Force Stop the app. Now open it again, sign back into your account, and see if it works.

Brandon Hatfield

Diamond Product Expert

I'm just a user like you who helps out where he can.