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My backspace button stopped working - please help! 1 Recommended Answer 6 Replies 15 Upvotes
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Hello, 

I have an ACER Chromebook R11, which was on the latest stable chrome version. A few days ago, all of a sudden the back space button stopped working. After reviewing some forum posts, I have tried the following in vain:

1. Logged out and logged back in guest mode. The back space issue DOES NOT exist there. This led me to believe that the issue is related to something related to when I sign in.

2. Turned off (And subsequently removed) all extensions when I am logged in.

3. Power washed my chromebook

4. Upgraded to the latest beta version of chrome from the latest stable release

5. Gone to Settings > Device > Keyboard and ensured that Enable auto-repeat is enabled

I still continue to have the backspace issue when I log in. Any suggestions on what to do?

Thanks in advance for your help
All Replies (6)
Has anything been spilt on the keyboard? Or maybe got crumbs under the keys?
I agree with Jim that this is likely to be a hardware issue unfortunately.
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Thank you. It was indeed the backspace button mapping to a wrong key. I appreciate the feedback.
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This site is really useful.  I can actually use by backspace button now so I don't  misspell anything
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Please fix my backspace bottom
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Same issue, my backspace, apostrophe/quotation mark keys wont work, please elp...te letter comes between g and i wont work eiter!!!!
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