/chromebook/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
How do I log in to my chrome book when my email that I was using is canceled?
1
I used my school email to create my user for my chrome book. After I graduated they ended my school email and now I can’t log into my chrome book. Everything I had was on that user how do I get it back.
Details
Pinned
Locked
Latest Update Latest Updates (0)
Relevant Answer Relevant Answers (0)
All Replies (3)
Relevant Answer
Hi Leah, 

Try the following steps :

Recover your Chromebook_
When your Chromebook’s operating system (OS) isn’t working properly, you can recover it. Recovery is removing and reinstalling the OS.
Note: If you’re using your Chromebook at work or school, ask your administrator for help. Administrators: For more help, contact Google Support again. 
When to recover
You might want to recover if:
  • You see this error message: 'Chrome OS is missing or damaged'
  • You’ve tried other troubleshooting steps and nothing has fixed your issue
  • You’ve asked the experts in our Help forum for help fixing your issue, and they recommend recovery
What you'll need to get started
  • The Chromebook with the 'Chrome OS is missing or damaged' error
  • Another Chromebook, or a Windows or Mac computer with Chrome installed
  • A USB flash drive that can hold at least 8 GB, and that you don't mind erasing. If your Chromebook has an SD card slot, you can use an SD card instead.
Important: Recovery permanently erases everything on your Chromebook's hard drive, including your downloaded files. If possible, back up your files before you recover your Chromebook.

Thank you, 

_Ona 😊
marked this as an answer
Chrome OS enthusiast
Relevant Answer
Hi! this is Ona 😊_17858823662840807499,

Note Leah Robertson's statement below:
"Everything I had was on that user how do I get it back."
The recovery that you suggested will completely wipe the Chromebook of any user data so that is not a good suggestion in this situation and one to be avoided.

If the email can be temporarily reinstated, as suggested above, so Leah Robertson can sign-in and save their files to the cloud or external media that might be the best approach. Unfortjunately, nothing short of signing-in to save the files will work.

Hope this helps,
~DennyL
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/chromebook/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Removed from Updates
Marked as Recommended Answer
Marked as Update
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
Known Issue
Fixed
Marked Fixed
Unmarked Fixed
Unable to mark fixed
Unable to unmark fixed
/profile/0
false
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
208
false