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connect printer to lap top
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tried to connect canon pixma ts 9120 printer to chromebook . Contacted internet provider and they confirmed that printer was connected to wi fi, yet it will not print.What else could be the problem?
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@ Paula Stack

Please note that blue highlighted text in this post represents a clickable hyperlink to the relevant web page.

Your Pixma TS9120 is definitely supported by Chrome OS via driverless printing technology (long story) and such printers are normally detected and properly configured automatically.
For what it's worth, unless a particular "driverless printer" happens to support the generic PDF PDL (and such information is unlikely to be documented), you won't be able to add it manually. On the other hand, saving and editing some driveless models has proven useful when IPP printing bugs have arisen (another long story). .
The evidence that your Pixma TS9120 is supported by Chrome OS can be found in the "Check that your printer is compatible" expandable section of the Google support page, Set up your printer (the TS9120 is part of the TS9100 Series).

If your printer is truly connected to your home network, then you merely need to follow Step 2 in the "Set up your printer" advice in order to print. Whenever you forget to switch an unsaved printer on before you start the print dialog, the default print destination will revert to "Save as PDF". In that event, just re-employ the "See more" option mentioned in Step 2.

To verify that your printer is connected to your home network, follow the instructions on this Canon support web page. However, an IPv4 address of 0.0.0.0 would be a reliable indication that your printer is not connected.

If you follow all of my advice in this post but you still have problems, just post back with a brief description. I am reasonably confident that we would be able to solve your problems fairly easily together.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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Canon has been the source of constant issues with their printers. Most of us have completely given up on them and found that troubleshooting them was almost impossible.
 
You should contact the Canon support team directly to see if they have a solution.
 
As far as I can tell, none of the "Pixma" models will work.
 
The main issue is that most Canon models, such as yours, do not include internal capability to interpret standard printer languages such as HP's PCL, Epson's ESC/P, or Postscript. Many of their printers require that the host computer (usually Windows or Mac) compose the image and send it to the printer as a graphics bitmap.
 
Some users have reported that they can install the Canon app on their phone, and then the printer works on their Chromebook. Details were not provided by those users, so you will have to experiment, or contact Canon for assistance.
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@ Paula Stack

Please note that blue highlighted text in this post represents a clickable hyperlink to the relevant web page.

Your Pixma TS9120 is definitely supported by Chrome OS via driverless printing technology (long story) and such printers are normally detected and properly configured automatically.
For what it's worth, unless a particular "driverless printer" happens to support the generic PDF PDL (and such information is unlikely to be documented), you won't be able to add it manually. On the other hand, saving and editing some driveless models has proven useful when IPP printing bugs have arisen (another long story). .
The evidence that your Pixma TS9120 is supported by Chrome OS can be found in the "Check that your printer is compatible" expandable section of the Google support page, Set up your printer (the TS9120 is part of the TS9100 Series).

If your printer is truly connected to your home network, then you merely need to follow Step 2 in the "Set up your printer" advice in order to print. Whenever you forget to switch an unsaved printer on before you start the print dialog, the default print destination will revert to "Save as PDF". In that event, just re-employ the "See more" option mentioned in Step 2.

To verify that your printer is connected to your home network, follow the instructions on this Canon support web page. However, an IPv4 address of 0.0.0.0 would be a reliable indication that your printer is not connected.

If you follow all of my advice in this post but you still have problems, just post back with a brief description. I am reasonably confident that we would be able to solve your problems fairly easily together.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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This is one of those issues where I sincerely hope to be wrong.
 
But until Paula (or anyone) is able to report success with that printer, I will stay quite skeptical that the printer (or any of the Pixma models) will work.
 
Yes, Canon's website claims compatibility. But if you search this Help Community for "pixma", I don't think you will find a single report of success with any of that series of Canon printers.
 
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@ Jim Dantin

Well your scepticism proves that your memory is rather short. Check this old thread about the Canon MG3600 Pixma printer.
You even contributed to this thread yourself so it is remarkable that you have asserted "I don't think you will find a single report of success with any of that series of Canon printers".
The thread that I have referenced contains plenty of testimony that people have able to use Pixma printers with Chrome OS.
I am not claiming that all Pixma printers are supported: they aren't, but it is important to check which particular models are supported and which models aren't.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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I do remember that thread. This is a different model. I await results of this case.
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@ Jim Dantin

Now you've changed from saying in effect "search for Pixma - you wont find any reports of success in this forum", to "This is a different model".
So exactly where is your evidence that even just one of the models listed on the Canon support web page that I quoted earlier doesn't actually work with Chrome OS?
Please, please, I would prefer to stick to just trying to help the original poster solve her problems.
I'm really not interested in anything else.
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I'm a Mr. Fixit who uses Sherlock Holmes diagnostic techniques.
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As I said, I'm waiting for reports of success (or failure) from Paula.
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@ Paula Stack

I am concerned that the rather unnecessary side conversations between Jim Dantin and myself may have frightened you off. I sincerely hope that doesn't happen. It would be a tragedy if you ended up purchasing a different printer for no good reason. Rest assured that Jim Dantin won't object to my trying to help you especially because out of the two of us I am the only one who who has any confidence that it will succeed. If it helps persuade you to reply, I have many years of experience at solving print problems with a range of operating systems and a wide range of printers including Canon.
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