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/chromebook/community?hl=en
2/26/14
Original Poster
HP14_Man

Amazon Instant Video in the UK

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Issue description: Amazon have just launched their instant video service in the UK, and I've signed up for a free trial.  But, unlike the US service, it seems there's no way for it to fall back to a flash stream if Silverlight is not available, as is obviously the case of for a Chromebook.  Does anyone have any suggested workarounds, or will I just have to cancel.  


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All Replies (35)
HP14
2/26/14
HP14
Experiencing the same issue. Amazon tells me that I can't watch this video on my Chromebook. It is as if it would not recognize that I have Adobe Flash installed because it is the same in Chrome for Android which clearly does not have Flash support.

Issue occurs on latest dev channel on my HP Chromebook 14.
Joe Ellett
2/26/14
Joe Ellett
Let's check and see what you see in the UK.

I'm in the US and when I go to the Prime Instant Video page I see in the upper right hand corner of the page


If I click on Settings I have to sign in and then I get a Settings page that includes



What do you see in the UK?

If you don't get this setting I would contact Amazon and tell them their UK roll-out has a bug.


2/26/14
Original Poster
HP14_Man
Hi Joe,

Thanks for taking a look.  In the UK the settings has no such option.  There's options for parental controls, one-click payment and registering devices, but nothing for choosing the playback technology.

It's not looking good.  I don't really get why Amazon has launched a new service using technology, Silverlight, that has been abandoned by its creator, Microsoft, but hey.
Joe Ellett
2/26/14
Joe Ellett
You should definitely tell them they messed up. Feel free to use my screen snapshots to show them what the US looks like and then you can snapshot the equivalent UK screens to show them where it's different. I can't believe they meant to do that!
justingarrett
3/19/14
justingarrett
I just got a new Acer C720 and am getting the same in the UK... can't believe I cannot use my Chromebook.
 
From the list of compatible "devices" they are presenting me with, it appears they think this isn't in fact a laptop but a mobile device? There are no computers or laptops in their compatible list?
 
I too have no settings for video technology
 
How very stupid this is :(
29 MORE
Andrew Egg
1/6/15
Andrew Egg
Sorted! it was HTTPS Everywhere. As soon as I disabled it all working perfectly. Appreciate everyones input and help.
 
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