Start or stop automatically reporting errors & crashes

Allowing Chrome to send us automatic reports helps us prioritise what to fix and improve in Chrome. These reports can include things such as when Chrome crashes and how much memory you typically use. 

You can start or stop allowing these reports at any time.


  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. Under 'People', click Sync and Google Services.
  4. Under 'Other Google Services', turn Help improve Chrome’s features and performance on or off.


  1. At the bottom right, select the time.
  2. Select Settings Settings.
  3. At the bottom, click Advanced.
  4. Under 'Privacy and security', turn Automatically send diagnostic and usage data to Google on or off.

Note: If you’re using your Chromebook at work or school, you might not be able to change this setting. For more help, contact your administrator.

What these reports include 

These reports usually won't include any personal information about you, but they might include:

  • Your Chrome settings
  • Where you click
  • How much memory is used by Chrome
  • Web pages that you visit that contain phishing or malware
  • Web pages that you visit where you've entered text using speech
  • Your device's operating system, manufacturer and model. 
  • If Chrome crashes while you're using it, some personal information might be included. This will depend on what was happening at the time of the crash.

To learn more about what we do with the info from these reports, read Chrome's privacy policy.

Was this article helpful?
How can we improve it?