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Fix Chromebook problems

Use the guides below to fix common Chromebook problems.

Hardware and operating system problems

  • Chromebook hardware (like the battery, keyboard, or screen)
  • The Chrome operating system

Connection problems 

  • Wireless or mobile networks
  • Wired networks

Printing problems

  • Printer not detected
  • Documents not printing

Account problems

  • Sign-in errors
  • Permissions or Guest mode issues

Other problems

To tell us about a problem with your Chromebook:

  1. Open Chrome.
  2. Click More More.
  3. Go to HelpReport an issue.

If you're still having problems, contact us or reach out to other Chromies like you.

Casey is a Chromebook expert and author of this help page. Help her improve this article by leaving feedback below.

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