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Chromebook Pixel limited warranty (U.K.)

Google warrants that the Chromebook Pixel will be free from defects in materials and workmanship under normal use for two years from the date of original purchase by you anywhere in the UK (“Limited Warranty”).

This Limited Warranty is only valid and enforceable in the UK and will apply only if you purchased your Chromebook Pixel from Google or its authorized resellers. This Limited Warranty only applies to hardware components (and not any software elements) of the Chromebook Pixel and this Limited Warranty does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations and external causes such as but not limited to extreme thermal or environmental conditions. So if you’re having any problems with your Chromebook Pixel, give us a call at 0800 917 9009 or visit

This Limited Warranty does not guarantee that use of the Chromebook Pixel will be uninterrupted or error free.

WARRANTY REMEDY: If a defect arises and you return your Chromebook Pixel during the two year Limited Warranty period, Google will in its sole discretion either repair your Chromebook Pixel using new or refurbished parts or replace your Chromebook Pixel with a new or refurbished Chromebook Pixel functionally at least equivalent to yours. If Google repairs or replaces the Chromebook Pixel, the repaired or replaced Chromebook Pixel will continue to be warranted for the remaining time of the original warranty period. All returned parts for which you have received a replacement will become the property of Google. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to the Chromebook Pixel. For further information about your statutory rights please contact your local authority Trading Standards Department or Citizens’ Advice Bureau.

To make a claim under the Limited Warranty, please contact:

  • Google Chrome OS Support
  • 0800 917 9009 or

You must provide your name, contact information and the serial number located on the back of your Chromebook Pixel to receive support. You may also be required to provide a purchase receipt. It is your responsibility to back up all data prior to returning the device under this Limited Warranty.

No employee or representative of Google or its affiliates or any third party is authorized to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

This Limited Warranty is given by Google Inc., whose registered address is at 1600 Amphitheatre Parkway, Mountain View, CA, USA, 94043.

Casey is a Chromebook expert and author of this help page. Help her improve this article by leaving feedback below.

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