View and edit Office documents
With Google Chrome’s built-in Quickoffice integration, you’ll be able to open and edit some types of Office documents with your Chromebook. If you run into issues, try the following troubleshooting tips:
- Ensure your file is supported. Your Chromebook can open .doc, .docx, .xls, .xlsx, .ppt, and .pptx files from Office 1997-2013, but with Quickoffice (Beta), you won’t be able to edit .ppt or .pptx files--only view them. Please note: Quickoffice (Beta) does not currently support viewing or editing non-Office file types, such as .rtf, .txt. or .html, that were renamed as Office files.
- Use the Files app to open Office files. You won’t be able to open Office attachments from Gmail or by clicking on Office files from the web version of Google Drive.
- Some items in Office documents may not appear properly when opened with Quickoffice, especially when using files created with Office 2003 or older. When possible, open Office files that were created in the 2007 version of Office or later. If you use Quickoffice to open a document that was saved in the 2003 version, items that didn’t render will be lost from the file when you save it. Some items may not render properly in files using the 2007 version, but they will remain in the file when saved and re-opened using Microsoft Office.
- Be sure to manually save your Office files--edited files are not autosaved.
- Corrupted or password-protected files will not open.
- Some files, especially large spreadsheets, may be too large to open.
- Make sure the Native Client plug-in is enabled. Chromebooks use this plug-in to open Office documents. To check the status of this plug-in, go to about:plugins and make sure “Native Client” is marked as enabled.
- Reload the tab that contains your file.
- Close and re-open the Files app, then try opening your file again.
- Restart your Chromebook, then try opening the file again.
For full instructions on how to use Quickoffice for Chrome, check out the Help Center.
If you're still having trouble, try uploading the file to Google Drive to view it in your browser. You can also send us a report to help us investigate the issue. Go to the Chrome menu > Tools > Report an issue.
Discuss with other Chromies in Chromebook Central.