Chrome Web Store One Stop SupportWelcome to the Chrome Web Store One Stop Support for developers. * Required fieldWhat can we help you with today? *Item includes apps, extensions, and themesMy item (extensions, app, or theme)My developer accountA problem with another itemA developer feature suggestionSomething else (general support)Please select a sub-category of support *My item was warned / removed / rejectedMy item is pending reviewI want to transfer my itemI want to nominate my extension to receive a Featured badge and be eligible for merchandisingMy item graphic assets are warned / rejectedPlease select a sub-category of support *My account was suspendedI have other issues with my accountI have an issue completing trader verificationPlease provide us with more information to help you with this request *The action against my item was a mistakeThe email I received was not clearI want to rectify the violationI did not receive any communicationTo file a counter notification for a Digital Millennium Copyright Act (DMCA) violation, visit this linkPlease enter the violation reference ID mentioned in the email sent to you. The ID consists of 2 parts - a colour and an element from the periodic table. For example, "Blue Copper". Reference colour: *Select oneBlueGreyPurpleRedYellowReference element: *Select oneArgonCopperLithiumMagnesiumNickelPotassiumZincReference element: *Select oneCopperLithiumMagnesiumNickelPotassiumSiliconZincTitaniumReference element: *Select oneCopperLithiumMagnesiumNickelPotassiumReference element: *Select oneArgonCopperLithiumMagnesiumNickelPotassiumSiliconTitaniumZincReference element: *Select oneArgonLithiumMagnesiumNickelZincPotassiumThank you for providing us with this information. Before we can assist you further, please try the following: Take a moment to go through the article linked below, which explains the common mistakes made for this particular policy violation. Ensure your item is not committing any of the mistakes mentioned in the article. If you would still like to get in touch with our support team, please select "Yes" for the question below and provide details about your item in the following page. Thank you for providing us with this information. We are sorry to hear that. We would love to help you out with this. The article linked below provides more information about your item's violation and the steps to rectify it. If you found the information you are looking for, please make the necessary changes to your item and resubmit it for a review. If you need more information or feel the action against your item was a mistake, please select "Yes" for the question below and provide details about your item in the following page. Our support team will get in touch with you. Thank you for providing us with this information. The article linked below provides more information about your item's violation and the steps to rectify it. If you found the information you are looking for, please make the necessary changes to your item and resubmit it for a review. If you need more information, please select "Yes" for the question below and provide details about your item in the following page. Our support team will get in touch with you. Thank you for providing us with this information. Before we can assist you further, please ensure you have checked the following: Your developer email address is setup to receive communications The email was not affected by any filters The email was not categorised as Spam If your item is published from a group publisher account, please ensure non-members can send emails to the group. Alternately, allow chromewebstore-noreply@google.com to send emails to your group. If you need more help, please select "Yes" for the question below and provide details about your item in the following page. Our support team will get in touch with you. Troubleshooting Chrome Web Store violations - Prohibited products Troubleshooting Chrome Web Store violations - Prohibited productsTroubleshooting Chrome Web Store violations - Prohibited products Troubleshooting Chrome Web Store violations - Circumvents the overrides API Troubleshooting Chrome Web Store violations - Circumvents the overrides API Troubleshooting Chrome Web Store violations - Prohibited products Troubleshooting Chrome Web Store violations - Gambling Troubleshooting Chrome Web Store violations - Pornographic content Troubleshooting Chrome Web Store violations - Hate content Troubleshooting Chrome Web Store violations - Not family safe content Troubleshooting Chrome Web Store violations - Violent content Troubleshooting Chrome Web Store violations - Cryptocurrency mining Troubleshooting Chrome Web Store violations - Illegal activities Troubleshooting Chrome Web Store violations - Affiliate Ads Troubleshooting Chrome Web Store violations - User data policy - secure transmission Troubleshooting Chrome Web Store violations - User data policy - disclosure policy Troubleshooting Chrome Web Store violations - User data policy - other requirements Troubleshooting Chrome Web Store violations - User data policy - prominent disclosure Troubleshooting Chrome Web Store violations - Excessive permissions Troubleshooting Chrome Web Store violations - Single purpose violation Troubleshooting Chrome Web Store violations - Single purpose violation Troubleshooting Chrome Web Store violations - Single purpose violation Troubleshooting Chrome Web Store violations - Single purpose violation Troubleshooting Chrome Web Store violations - Deceptive behavior Troubleshooting Chrome Web Store violations - Deceptive behavior Troubleshooting Chrome Web Store violations - Deceptive behavior Troubleshooting Chrome Web Store violations - Obfuscation Troubleshooting Chrome Web Store violations - Deceptive installation Troubleshooting Chrome Web Store violations - Keyword stuffing Troubleshooting Chrome Web Store violations - Redirection Troubleshooting Chrome Web Store violations - Functionality not working Troubleshooting Chrome Web Store violations - Spam Troubleshooting Chrome Web Store violations - Missing or insufficient metadata Troubleshooting Chrome Web Store violations- Minimum Functionality Troubleshooting Chrome Web Store violations- Additional requirements for Manifest V3 Do you require more help? *YesNoHow happy are you with new support experience? *Very dissatisfiedDissatisfiedUnsureSatisfiedVery SatisfiedFirst name *Last name *Publisher email address *Ensure that you are entering the correct email address of the developer account to which the item belongs to.Please enter a valid email addressPublisher email address *Ensure that you are entering the correct email address of the developer account to which the item belongs to.Please enter a valid email addressItem ID *The ID of the entity you'd like to appeal for (ex.: the value of item_id in https://chrome.google.com/webstore/detail/item_id). This is a 32 character alpha string.Item IDs should be 32 characters long. Please re-check your entryItem ID *The ID of the entity you'd like to appeal for (ex.: the value of item_id in https://chrome.google.com/webstore/detail/item_id). This is a 32 character alpha string.Item IDs should be 32 characters long. Please re-check your entryReason *Select oneThe text on the asset is too smallThe image in the asset is blurry or distortedThere is too much whitespace in the assetThe asset is irrelevant to the item’s title or purposeThe asset is not accessible or brokenThe asset is low qualityThe asset has too much text or detailAdditional comments *Additional comments *Case IDThis is a 8 or 9 character numeric ID found on the subject line of the notification email sent to you. For example, value of 12-345678 in "Case: 12-345678"Country of residence *Select oneAfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua & BarbudaArgentinaArmeniaArubaAscension IslandAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia & HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCanary IslandsCape VerdeCaribbean NetherlandsCayman IslandsCentral African RepublicCeuta & MelillaChadChileChinaChristmas IslandClipperton IslandCocos (Keeling) IslandsColombiaComorosCongo - BrazzavilleCongo - KinshasaCook IslandsCosta RicaCôte d’IvoireCroatiaCubaCuraçaoCyprusCzechiaDenmarkDiego GarciaDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland Islands (Islas Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard & McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmar (Burma)NamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPitcairn IslandsPolandPortugalPuerto RicoQatarRéunionRomaniaRussiaRwandaSamoaSan MarinoSão Tomé & PríncipeSarkSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia & South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSt. BarthélemySt. HelenaSt. Kitts & NevisSt. LuciaSt. MartinSt. Pierre & MiquelonSt. Vincent & GrenadinesSudanSurinameSvalbard & Jan MayenSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad & TobagoTristan da CunhaTunisiaTürkiyeTurkmenistanTurks & Caicos IslandsTuvaluU.S. Outlying IslandsU.S. Virgin IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamWallis & FutunaWestern SaharaYemenZambiaZimbabweReview of an item may take up to 3 weeks depending on the complexity of the item. If you believe this is not the case with your item or if your item has been in review for more than 3 weeks, please fill out the form belowFirst name *Last Name *Publisher Email Address *Ensure that you are entering the correct email address of the developer account to which the item belongs to.Please enter a valid email addressItem ID *The ID of the entity you'd like to appeal for (ex.: the value of item_id in https://chrome.google.com/webstore/detail/item_id). This is a 32 character alpha string.Item IDs should be 32 characters long. Please re-check your entryAdditional infoPlease make a note of the following information - After submitting this form, you will need to confirm the transfer from the original publisher email address The destination account needs to be registered before submitting this form. A $5 registration fee is required for the registration. Learn more. Ensure you give the correct account details Only items that are published and without any violations will be transferred. Transfers can take up to 7 days Item ID(s) *The ID of the entity you'd like to transfer (ex.: the value of item_id in https://chrome.google.com/webstore/detail/item_id). This is a 32 character alpha string.Please enter valid item IDsOriginal author email (for verification) *Please enter a valid email addressAdditional comments (optional)Destination author email *Ensure that this account is registered and not the same as the original accountPlease enter a valid email addressPlease only submit one application per extension during the open submission period. The information you share here will not be shared publicly. Publisher email address *Please enter a valid email addressExtension ID *Extension ID should be 32 characters long. Please re-check your entryDo you own a domain related to this extension? If yes, provide the site URL. *Note: While a verified site is not required to be featured, it is a requirement for the established publisher badge to show on your item listing page.Confirm that your extension is published to all public users. *YesNoConfirm that your extension is relevant to a broad set of users. *YesNoIs this publisher account clear from any active violations on the Chrome Web Store or other Google services? *Note: Publishers with active violations do not qualify to be attributed a featured badge nor an established publisher badge.YesNoConfirm that your extension meets our extension development best practices. Select all that apply. *Compliance: I confirm that my extension complies with the store program policies.Manifest V3: I confirm that my extension is built on Manifest V3 or that I started migrating my extension to Manifest V3. Security: I confirm that my extension does not pose security threats and does not use deceptive installation tactics (see Stay secure for more information.)User privacy: I confirm that my extension handles user data appropriately and conforms to Chrome Web Store's data privacy requirements. Performance: I confirm that my extension is well optimized and goes beyond just performing its intended actions, while using as few system resources as possible.User experience: I confirm that my extension provides a pleasing, intuitive, and seamless user experience while also respecting the end user’s control over their settings choices and privacy needs.Clear and accurate store listing: I confirm that my extension’s Chrome Web Store listing sets the user's expectations correctly and clearly conveys the extension functionality. All image assets (icon, tile, marquee, and screenshots) are provided and adhere to the best practices. Privacy information (permissions justifications, the extension's privacy policy, data use disclosures, etc.) are accurate and up to date.Confirm that your extension’s listing page lists all the main functionalities provided. *YesNoConfirm that your extension’s listing page follows our best practices. Select all that apply. *The summary is concise and highlights only features that resonate with your audience's main use casesThe description is focused on keywords that represent the most important features of your extensionImages are simple, and use colors and design elements that are consistent with the branding of your other assets.Screenshots are clear, sized correctly and convey the capabilities and user experience of your extension to users. What is the purpose of your extension? Describe the value it provides to Chrome users. *How should your extension be used? Provide examples of main use cases. *Specify any access to other products, platforms or restricted sites your extension requires to satisfy its purpose (i.e. Netflix account, Adobe creative suite account, banking, internal domains etc.) *Important: An extension can only be considered for self-nomination review once every 6 months. Before clicking “Next”, validate that your responses are accurate and that any adjustments needed to meet our best practices are in the published version of your extension. First Name *First Name *Last Name *Last Name *Publisher Email Address *Please enter a valid email addressPublisher Email Address *Please enter a valid email addressPlease provide information on why your account should be reinstated *I affirm that the information in this notification is accurate and complete. *Please tick to confirmI affirm that the information in this notification is accurate and complete. *Please tick to confirmPayment profile ID (“Your Payment Profile ID can be found in the settings tab of payments.google.com“) *Please describe your issue *First name *Last name *Email *The email used for your Chrome Web Store developer account.Please enter a valid email addressPlease describe your issue *Attach a screenshot of the issue you are facingI affirm that the information in this notification is accurate and complete. *Please tick to confirmFirst name *Last name *Email *Please enter a valid email addressChrome Web Store Item URL or Item ID *The ID of the entity you'd like to report or request support for (ex.: the value of item_id in https://chrome.google.com/webstore/detail/item_id). This is a 32 character alpha string.Please enter valid item IDPlease describe the issue *I affirm that the information in this notification is accurate and complete. *Please tick to confirmFirst name *Last name *Email address *The email address that developer support will use to communicate with you about this issuePlease enter a valid email addressItem ID *The ID of the entity you wish to discuss. This is a 32 character alpha string. For example, the value of <item_id> in https://chrome.google.com/webstore/detail/<item_id>.Please enter valid item IDIssue category *Select one Item Package Issues Item Publishing QuestionRecover a Developer AccountPayment issueDeveloper dashboardPolicy questionThe category that best matches the issue you're experiencing.Issue description *Attachment(s) Documents or images to help the support team understand and investigate your issue. For example, screenshots of error message observed or a video reproducing the issue.Attachment(s) Documents or images to help the support team understand and investigate your issue. For example, screenshots of error message observed or a video reproducing the issue.Chrome version The current version of your Chrome browser. You can find the value by selecting ︙ > Settings > About Chrome.Developer email address The email address you use to access the Chrome Web Store Developer Dashboard.Please enter a valid email address What does the "Why can't I publish" description say? Click the "Why can't I publish" button on top of Developer Dashboard to view the reason. Do you have a Google Workspace Account? *YesNoEmail address to be restored The email address of the deleted Chrome Web Store developer account that you wish to restore.Please enter a valid email addressOrder ID The Purchase Order ID of the developer registration fee payment.Developer email address * The email address you use to access the Chrome Web Store Developer Dashboard.Please enter a valid email addressPolicy name *Select oneMalwareSpamCopyright infringementOthers (mention below) The name of the policy that you are inquiring about.Other policy name *Other policies you wish to inquire aboutOrder ID * The Purchase Order ID of the developer registration fee payment.First nameLast namePlease describe your feature suggestion *This field is required.PreviousNextSubmitSubmittedEdit requestDownload submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email. Additional info OK Your email has been sentThanks for contacting us. We'll follow up with you only if we need more information or have additional information to share.Edit requestDownload submission