Troubleshoot app installation

If you’re having trouble installing apps from the Google Chrome Web Store, here are some things to check:
  • Are you using a work computer? Your administrator may have turned off employee access to Chrome Web Store items. Contact your administrator.
  • Make sure that you’re using Google Chrome. To install items from the Chrome Web Store, you’ll need to use Chrome.
  • Make sure that you have the latest version of Chrome. Older versions may cause errors when you install. Learn about keeping Chrome up to date.