User count and weekly installs

Your details page in the Chrome Web Store shows the number of users who have ever installed your app, extension, or theme, and the number of installs that took place in the last seven days.

Tips:

  • The number of users includes everyone who has ever installed your item in the store, so it is likely greater than the number of weekly installs.
  • If the number of users is less than the the number of weekly installs, this may indicate that users are uninstalling your item.
  • If the number of users is greater than installs, this may be due to a user who installs an item on more than one computer under the same account (e.g. through sync).
  • If the number of users is greater than your sales, this may be due to a user who installs an item on more than one computer under the same purchase account.