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I have tried everything to get rid of SearchMine on Google Chrome and now I do not know what to do. I contacted Apple and they got rid of it on Safari and we scanned the computer using Malwarebytes. I have deleted all profiles on my computer. I have uninstalled and reinstalled Chrome. I have followed the instructions for typing in the codes in the Terminal app and restarted my computer and it is still there. I have also tried to reset the settings to the default settings. SearchMine does not show up in my google chrome preferences but every time I open up Chrome or a new tab, SearchMine is the homepage. Please help!!!
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Thanks for letting us know @Sarah!
From now on this issue can also be solved with the tool created by our own product expert Stefan vd:
- download the Chrome Policy Remover for Mac (made by Product Expert (PE) Stefan vd)
- close all open Chrome windows
- unzip the file you just downloaded
- double click on "chrome-policy-remove-and-remove-profile-mac"
Now, restart Chrome and the issue should be resolved. If not, you may need to restart your Mac.
Cor
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I have the exact same problem. I followed all the suggestions in this thread (https://support.google.com/chrome/thread/9350623?hl=en) but nothing is working. I see that in Chrome:Policy there are policies setting SearchMine as the DefaultSearchProviderName, HomepageLocation, and NewTabPageLocation. They all apply to the "Machine". The infected computer is a mac managed by a g-suite for education account.
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So I tried everything and nothing worked. Eventually i got desperate and bought "Combo Cleaner".
It was expensive, cost me $75 AUD but it got rid of searchmine instantly.
Definitely use this as an absolute last resort because it is pricy, try everything else first. You might be luckier than me.
I just got frustrated as nothing else would remove searchmine from chrome. But now it's gone and Im happy.
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Same problem here
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l have the same issue!
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ok so I tried the chrome policy remover after hours of malwarebytes and combo cleaner scans doing nothing that I could see, and at first it didn't seem to have worked even though I followed the instructions. so I went back to the chrome setting page and realised the default search engine had changed back to searchmine.net when i restarted it.
all I needed to do was delete that from settings and everything was fine.
I wouldn't recommend buying premium for scanning software as you can delete the malicious files manually with a bit of research.
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