Nov 25, 2020

Iframes dissapearing

I've a strange problem at the moment. On many pages, while surfing them , Ads will be shown. Many of them HTML5 Ads. When I switch the Tab and come back to the page with the Ads, many Ads will disappear. The Elements containing the Ad are still there though. To be able to get back the ads, I have to change the "display" style of the Iframe containing the HTML5 Creative to flex or inline.

This happens since yesterday.

Have there been any updates, that causes this to happen? Or are there any other known bugs?

Thanks!

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giliard

Diamond Product Expert

Product Designer

Nov 26, 2020

There are a few users recently reporting issues with iframes yes, but not specifically about iframes with ads. And so, maybe it's some issue with the new update that probably will be fixed soon.

Original Poster adv_alen marked this as an answer

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giliard

Diamond Product Expert

Product Designer

Nov 25, 2020

Do you have an ad blocker extension installed? Some of these kinds of extensions hides HTML elements that has class named or within text as "ad", "ads".

adv_alen

Original Poster

Nov 26, 2020

Thanks for your reply giliard!

I have Ghostery installed, but always set to "paused". This problem does also happen for my colleagues with different Setups (most of them have no AdBlockers installed), and only in Chrome.

At the moment this occurs far less frequently then yesterday, so maybe, whatever caused it, is resolved.

We will also check if there is maybe some software on our PCs that may have impact on the displayed ads.

But from your side, there are no known issues that could be causing this to happen?

giliard

Diamond Product Expert

Product Designer