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6/20/19
why do i have 4 software reporting tools running using up 40% of my cpu 0 Recommended Answers 16 Replies 69 Upvotes
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whats up with this tool? using HIGH resources and been running for over an hour. I tried to delete it and it just comes back. this is kinda brutal guys.
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6/27/19
Just in the last week or two same problem. CPU's go 100%.
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8/6/19
Tried to debug the dll files that the software reporter tools keeps making. They are quite large and contain more information that addons to chrome. (10 Mb on my computer in since boot up). Either Google has bad programmers, or it stores more than add on information...

Is there any official site from Alphabet or Google describing the data being collected?

Does it register all programs installed on the windows environment of the logged on user, this is my reading of the files? Anyone has any knowledge of this?
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8/27/19
I got tired of the software reporting tool hogging 70+% of my CPU. If you are tired of it too, you can disable the software reporting tool on Windows 10 by following these steps (administrative privileges are required):
  1. Go to the directory: [Drive]:\Users\[Username]\AppData\Local\Google\Chrome\User Data\SwReporter\
    • Replace [Drive] and [Username] with your hard drive letter and user account name, respectively.
  2. Select the folder(s) present on the screen, right click on them, and select "Properties". The properties window should open.
  3. Go to the "Security" tab and click on "Advanced". A new window should open.
  4. Click on "Disable Inheritance". A new window should open. Select "Remove all inherited permissions from this object."
  5. Click "Ok" or "Apply". Access to the software reporting tool folder(s) should be disabled now, so they won't run.
You should periodically check this folder, as Google will release new versions of the software reporting tool, and you will need to disable them using the above procedure.
Last edited 8/27/19
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8/29/19
It's rude to not allow the user to disable software reporter tool. This is anti-user crap needs to be disabled. Google what are you doing?
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8/30/19
I have the exact same problem with 4 of these software reporter tasks taking over 50% of my resources. Has someone at Goog totally (AND I MEAN 100% TOTALLY) lost their minds? or do I have a virus?
Last edited 9/1/19
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9/2/19
Just had the same problem. I really wouldn't mind this but Google should at the very least allow users to control WHEN the app turns full throttle. It's really frustrating if it happens while you are with a customer...
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9/7/19
I uninstalled chrome, but the tool is still running, what the *****
this is totally unacceptable!
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9/14/19
calling google anyone home? you are sck
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9/30/19
Basically as soon as you install extensions to protect your privacy (Adblock, NoScript, Ghostey) Chrome starts sending gigabytes of data back to google... which is really s**t, but what else do you expect from Google?

Follow the steps by J.W,B above and it is fixed.
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11/18/19
Same. Fan was running noisily and performance was slow. I checked and had multiple copies of Software Reporter Tool gobbling up 60-80% of the CPU. Thought it might just be a temporary spike but no this is sustained usage.
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