Question

This content is likely not relevant anymore. Try searching or browse recent questions.

Craig - Chrome Support Manager Community Manager

11/18/20

Chrome experiences unexpected crashes on some macOS devices

Update on November 18th: Please see our latest update posted below as a recommended answer.

Hey all,

Earlier today we updated our Chrome download page to include a new version of Chrome optimized for new macOS devices featuring an Apple processor. We’ve discovered that the version of Chrome made available for download today may crash unexpectedly.

This should only affect users who have installed Chrome today, and only on new macOS devices with an Apple processor.

Recommended Workaround:

Open System Preferences.
Navigate to Security & Privacy.
At the top, select Privacy.
From the left, select Bluetooth.
Below your approved applications, select add application (+).
Select Google Chrome.
Restart Chrome.

Alternative Workaround:

Uninstall Chrome.
Visit the Chrome download page.
If prompted, select “Mac with Intel chip” when downloading Chrome.

Our team has identified a fix and will be making it available soon.

Thanks,
Craig, Chrome Support Manager

Note: This page was edited on November 17th, 2020 to add additional workaround instructions.

Details

Crashes and Slow Performance, Mac, Stable (Default)

Pinned

Locked

Latest Update Latest Updates (0)

Recommended Answer Recommended Answers (1)

Relevant Answer Relevant Answers (0)

This question is locked and replying has been disabled.

Subscribe to updates

Write a reply

10 characters required

Failed to attach file, click here to try again.

Edit link

Text to display:Link to:

Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

Link to post

This will remove the reply from the Answers section.

Report post

What type of post are you reporting?

Off-topic

Post is disrespectful, about third party products or contains unrelated content or personal information.

Abuse

Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content.

Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Google user

This reply is no longer available.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

Google Employee — Google product team members and community managers

Community Specialist — Google partners who help ensure the quality of community content

Diamond Product Expert — Community members with product mastery who help other Google users and Product Experts

Platinum Product Expert — Community members with advanced product knowledge who help other Google users and Product Experts

Gold Product Expert — Community members with in-depth product knowledge who help other Google users by answering questions

Silver Product Expert — Community members with intermediate product knowledge who help other Google users by answering questions

Product Expert Alumni — Former Product Experts who are no longer members of the program

Community content may not be verified or up-to-date.

Craig - Chrome Support Manager · Accepted Answer · 2020-11-18T19:31:21.616124+00:00

Hey all,

An updated version of Chrome that contains the fix for this behavior is available now on the Chrome download page. When prompted, select “Mac with Apple chip”.

If you don’t download the update directly from our Chrome download page, it will be delivered automatically to your device over the coming weeks.

Thanks,

Craig, Chrome Support Manager