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I can't update Google Chrome on the app store.
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1 Recommended Answer 333 Replies 6305 Upvotes I've been trying to fix this problem for the past hour, all to no avail.
For context, my phone is a Nokia 6.1 with Android One and a Zeiss camera.
This afternoon, when I started up chrome, I got the red button with the "Update Chrome: Newer version is available" thing, and clicking on it (as expected) took me to the Play store. That's when the trouble came. I tried clicking on the white UPDATE button to the left of the green OPEN button, all to no avail. I kept clicking on it multiple times hoping it would work, all to the same result - nothing. I tried searching for Chrome to update it, but clicking on the button did nothing there either.
I've tried disabling and then enabling Chrome, as well as restarting my Android, all to no avail. Also, I've tried updating all my apps from the play store, yet for some reason, when I try doing that, the update button remains there for Chrome.
How can I fix this issue, and has anyone else run into a similar problem?
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Hey all, thanks for taking the time to help bring this to our attention.
Our team is aware of a recent change in Chrome’s update behavior from Google Play on some newer versions of Android. On affected devices, it is sometimes no longer possible to manually update Chrome by clicking the update button on Chrome’s app page.
If you are opted into automatic updates from Google Play, Chrome will automatically update when your device is next eligible for automatic updates, and you do not need to take further action to update Chrome. In most cases, being connected to a WiFi network and connected to a charger are needed for automatic updates. You can learn how to manage these preferences in our Google Play help center.
If you would like to manually install an available Chrome update, but are affected by this behavior, you can try the following two options:
Our teams are continuing to investigate and work toward restoring the original update behavior. In the meantime, automatic Chrome updates will still work as expected.
As always, please feel free to send us feedback using these instructions.
Craig, Chrome Support Manager
Our team is aware of a recent change in Chrome’s update behavior from Google Play on some newer versions of Android. On affected devices, it is sometimes no longer possible to manually update Chrome by clicking the update button on Chrome’s app page.
If you are opted into automatic updates from Google Play, Chrome will automatically update when your device is next eligible for automatic updates, and you do not need to take further action to update Chrome. In most cases, being connected to a WiFi network and connected to a charger are needed for automatic updates. You can learn how to manage these preferences in our Google Play help center.
If you would like to manually install an available Chrome update, but are affected by this behavior, you can try the following two options:
- If you have multiple pending app updates available, you can select “Update All” from the My apps & games page.
- You can try clearing the cache and data for the Play Store. Please note that this will reset some of your Play Store preferences. Find steps for completing this in the Clear the cache & data of the Play Store section of our help center.
Our teams are continuing to investigate and work toward restoring the original update behavior. In the meantime, automatic Chrome updates will still work as expected.
As always, please feel free to send us feedback using these instructions.
Craig, Chrome Support Manager
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Hi there,
I observed the same issue this morning. Please do the following to fix this.
Go to Settings > Apps > Google Play Store > Clear Storage.
Now, go to Google Play and update Google Chrome. Click on the update and just wait it will download the update.
Thanks!
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Right now it's been stuck at "Waiting for download" for several minutes.
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I'm having the same issue. The above reccomend fix didnt change anything. App still wont update...
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I have the same issue on my Samsung Galaxy Tab. The red arrow to update chrome doesn't go away. 
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Same problem. I try to update, but the apk not even downloading, but just refresh loop forever till now. I can't Update the apk, even I try to uninstal then instal, it's bad.
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I had the additional problem that Android System Webview also wouldn't update; I thought that might be linked to the failed Chrome update.
Here's what I tried:
Turn off Bluetooth (apparently this can affect Android System Webview updates)
'Uninstall' Android System Webview (you can't really uninstall it, but back to factory settings)
Clear cache & storage from Google Play
Restart phone
I don't know if it was the combination that worked, or if it was just the 'clear storage' one as recommended above, but both apps are now updated for me.
Here's what I tried:
Turn off Bluetooth (apparently this can affect Android System Webview updates)
'Uninstall' Android System Webview (you can't really uninstall it, but back to factory settings)
Clear cache & storage from Google Play
Restart phone
I don't know if it was the combination that worked, or if it was just the 'clear storage' one as recommended above, but both apps are now updated for me.
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Worked awesome I cleared cache and data from play store app then it worked
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Hey guys! I figured out how to get it to update!
I too tried rebooting and disabling to no avail. I cleared the cache and storage in Google Play which still didn't allow me to click on the update button from Google Chrome BUT when I head into "My apps & games" in the play store and see a list of apps pending update (including Chrome) selecting "update all" actually processed the update for Chrome and it's updated now.
So hopefully you have some other apps to update.. if not I'd turn off auto update and wait for there to be another app requiring update and try the update all option.
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Thank you so much that fix was so simple I overlooked it. It worked like a charm. Thanks again.
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Clearing Play Store storage, as recommended by 32BitMachine, resolved the problem
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Thanks Ashley 762, your solution worked perfectly for me. Tried all the other ideas and nothing else worked.
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Ashley 762 genius mode hero goddess. Saving the day.
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Yeah, i have the issue, i can't update it nor can i uninstall it!!
It happened once before too, i had to side load it.
I hope they fix it, chrome is slowly becoming difficult to use!
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First clear cache data of google play services. Then open play store and click on update all. All the apps will start updating; now cancel others updates except google chrome after few minutes your google chrome will start updating.
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Kirrily Drew - Thank you!!!!!! Both apps Chrome and Andoid System WebView both finally updated for me with your instructions!!! Thank you!!
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Same issue on my Samsung galaxy A51
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I've tried cleaning the storage, restarted my phone, uninstalled previous updates, disabled and enabled it back, in short, I've tried everything I could think of, but still can't update my chrome
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I am facing same problem in Google Chrome browser.
How can I fixed it ??
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Hey I had the same problem. Seems I was missing a special library for chrome to update. It's called Trichrome Library. For me at least that was the problem. From what I understand it has something to do with chrome taking over the WebView apps job in Android 10.
The library is NOT available in play store so I ended up finding it on a site called apkmirror.
In my case neither the chrome app nor the webview app were able to update through the play store. Not even using any method listed in this article.
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I had the same issue.In my case neither the chrome app nor the webview app were able to update through the play store. Not even using any method listed in this article.
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when I'm trying to get into this account they said my name was wrong and that's how I got into this count by my name someone has gone in and change my name on it and I need your help to have help to fix it back cuz I'm trying to finish credit card application
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thank you very much I was not putting the 57 21in iMac wondering what was going on thank you for your support
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Just uninstall updates to Google Play Store in your phone settings. 
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Since the time I've uninstalled playstore updates there aren't any updates showing for any of my apps.
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None of these answers are working. Time to jumpy to Apple iPhone, sick of this BS.
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The Update All suggestion worked! I just cancelled the update for apps I didn't need/want to be updated.
Thanks!!!
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This is an old issue and must be fixed by Google. In my case it only happens with Chrome and Android system webview, not with any other app and its frequent and recurrent. Clearing cache or data isn't necessarily helping.
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Work for me🥰🥰
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I can't update Chrome app in Google play
Please help
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Same issue with my samsung galaxy A50 smartphone.
I tried to clear the storage of google play store and google chrome as well..it didn't work.
But when i clicked on "UPDATE ALL" Button it actually worked...trust me im not fooling around my google chrome app is updating. Click on the update all button to update it will definitely do the magic.
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A combination of clearing storage of google play store and updating the whole list worked👍
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Wow thanks! I just got a new Samsung A51 and I had the same problem getting it to update. It also happened with the Android System Web View, and your solution to update all worked. Thanks for posting it!😊
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Update all option worked thank u
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Your suggested method did not work.
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Worked: Cleared enabled play store notifications, Cleared play store cache, installed play services update (previously would not show up on search), then tried updating chrome
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I had to clear the Google Play Store's app data and cache then open Chrome back up and click to update from there to get mine updated because after clearing the app data from the Play Store it showed nothing needed updated but I knew that was not correct.
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Thank you! This finally worked!!!
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Try updating your phone first with a system update, then it should work...
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I'm not able to update Google Chrome.
In Google pay store update bouton didn't working 😔😔😔
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Setting then apps clear.storage and.cache
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U go to the setting...open part of the downlod applycation..after that u going to the avable or unvable.to open back your setting to update..thank u.
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I was having this issue for many months, and none of the suggestions worked in my case. Now, I'm not sure if this is a coincidence or what, but a couple days ago I was suddenly able to update Chrome, and also WebView, which wasn't updating either. Only thing that has changed before this sudden success was that I bought more storage for my google account, which was approaching the limit. So my suggestion based on this is: if nothing else helps, check how full your google account storage is, and maybe deleting the unnecessary files (or buying more space) could help, if you are close to running out of space. How this has anything to do with updating Chrome or WebView, or does it have anything to do with it, I have no idea. Just an observation from my case.
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I was facing the same issue, please check if there are multiple apps waiting for update for that go to 'My apps & Games' under playstore and click on update all. There are some other apps on which Chrome is dependent upon once all apps start updating you can manually cancel unwanted apps
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None seem to work for mine either 🤷
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For me too.. Any other way?
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Thank you all.. It got updated now
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I have had this problem several times..previously it updated within days..this time, it's been weeks. I have tried all the fixes suggested here and none have worked. I tried uninstalling (on a Samsung S10), but it only uninstalled several updates and would not even update to where I was previously. This is not a Samsung problem. There are, with no exaggeration, hundreds of users experiencing this, and there does not appear to be any one answer that addresses the issue, and no response help from Google.
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Same issue here,
Even chrome got cloned by dual app and now I have two chrome icon of older version
Note 7 pro device
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My chrome hasnt been able to update for months, i tried all the methods listed in this forum. None of which have worked, and now my chrome, webviewer, and play store are all factory settings, cant update a single one. Im considering contacting google with this issue.
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Just clearing storage ( app data and cache ) of play store didn't worked at all. Chrome and android system webview is still doing same. Like when u click the update button nothing happens. Play store has some glitch now a bug.
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I sm having same issues with my Samsung galaxy a51
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I found the solution on Quora
1. Go to your phones Settings,
2. Go to Apps or Manage Apps,
3. Find and click on the Google Play Store to access its details/properties screen,
4. Click the 3 dots at the top,
5. Select "Uninstall Updates".
6. Open Google Play Store and problem apps will update.
As for the system web view app. Just Google it, click on play store link and click update.
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I have same issue google chrome not updating
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Need help regarding this i do all the trick given by you but not working i am using redmi note 7
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Thanks for the tip on clearing cache and data in Google Play Store app via Settings. It worked when I then updated Android Webview and Chrome individually in that order.
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Worked for me, but it took a few minutes to take effect
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I was having same issue nothing worked and then I saw there was a software update for my phone and after updating my phone everything was fixed hope this helps
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I did the update all apps in Google store on my Samsung A50, but it stays stuck in updating mode for Google Chrome and Android System Webview. It just won't do the update of Google Chrome.
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Same for me. Samsung galaxy s20 plus
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I'm also experiencing the same problem in my samsung galaxy A50
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Same issue on my galaxy note 9
Clearing storage and cache did nothing
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The above worked for me. Once you click update, after doing the above steps, just give it a sec to start to download the update.
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I do not have option to uninstall, they took my rights. They don't let me update and even restrict me to not uninstall google apps. Great google.
Support email listed there even that is not working.
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I am also facing same issue. Please assist me too
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I just saw please reply I was trying to read it I have problems with reading so I'm trying to understand and make sure I'm doing this the correct way like you're wanting me to do I'm trying to do it correctly so just help me please
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Had the same issue on Samsung S20. Clear the data and cache from Play Store as mentioned, also try cleaning cache and history from chrome. Even after I followed these steps, Chrome and Webview refused to update manually, however they updated with 'Update all' option after a second try. Weird, but works.
Edit: However, there may be a third app that blocks these 2 from installing correctly, I installed all available updates first, then used 'Update all' to finally update them.
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None of these things are working
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Try removing your chrome widgets if you have any.
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Hey all, thanks for taking the time to help bring this to our attention.
Our team is aware of a recent change in Chrome’s update behavior from Google Play on some newer versions of Android. On affected devices, it is sometimes no longer possible to manually update Chrome by clicking the update button on Chrome’s app page.
If you are opted into automatic updates from Google Play, Chrome will automatically update when your device is next eligible for automatic updates, and you do not need to take further action to update Chrome. In most cases, being connected to a WiFi network and connected to a charger are needed for automatic updates. You can learn how to manage these preferences in our Google Play help center.
If you would like to manually install an available Chrome update, but are affected by this behavior, you can try the following two options:
Our teams are continuing to investigate and work toward restoring the original update behavior. In the meantime, automatic Chrome updates will still work as expected.
As always, please feel free to send us feedback using these instructions.
Craig, Chrome Support Manager
Our team is aware of a recent change in Chrome’s update behavior from Google Play on some newer versions of Android. On affected devices, it is sometimes no longer possible to manually update Chrome by clicking the update button on Chrome’s app page.
If you are opted into automatic updates from Google Play, Chrome will automatically update when your device is next eligible for automatic updates, and you do not need to take further action to update Chrome. In most cases, being connected to a WiFi network and connected to a charger are needed for automatic updates. You can learn how to manage these preferences in our Google Play help center.
If you would like to manually install an available Chrome update, but are affected by this behavior, you can try the following two options:
- If you have multiple pending app updates available, you can select “Update All” from the My apps & games page.
- You can try clearing the cache and data for the Play Store. Please note that this will reset some of your Play Store preferences. Find steps for completing this in the Clear the cache & data of the Play Store section of our help center.
Our teams are continuing to investigate and work toward restoring the original update behavior. In the meantime, automatic Chrome updates will still work as expected.
As always, please feel free to send us feedback using these instructions.
Craig, Chrome Support Manager
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To updates the android system
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