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Clear Browsing Data Mechanism Keeps Getting Stuck, Freezes, Won't Cancel. Any solution, please? 0 Recommended Answers 132 Replies 329 Upvotes
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Last edited 4/30/19
My Chrome Clear Browsing Data mechanism keeps getting stuck, but I can't cancel it while it's running, and have to close its window to escape it.  When I reopen the Clear Data dialog box 
(ctrl h, etc.), the cache + cookies, which are what I'm usually trying to delete, seem to be cleared, but not always.  Sometimes, if I completely close Chrome (all windows, that is) then reactivate it from my desktop, the Clear Browsing Data mechanism will run smoothly for its customary clearing session, from start to finish. 

The problem began just a few days ago.

Thanks for whatever help, including advice, you can provide for me.

P.S. So far, my actual browsing history deletes per item or altogether without trouble. My only difficulty has occurred when trying to erase cache and cookies via Chrome's Clear Browsing Data tool.  Thanks.--j
All Replies (132)
I have the same problem, but on mac.

Version 74.0.3729.108 (Official Build) (64-bit)
mojave 10.14.4 (18E226)

Thanks to the tip to close chrome and restart. It finishes after that.
Last edited 5/7/19
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Hi, resting.  Thanks for your response, and I'm glad my observation helped you. So far, no one has offered a solution or workaround.  Perhaps the tech crew is busy (maybe even testing or trying to find -? this particular flaw).  

Anyway, thanks again.  !

HP laptop
Windows 10, 64-bit
Chrome browser

Last edited 4/30/19
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This started on my PC recently.  Please help.
Last edited 5/14/19
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It' a couple of days that I'm experiencing the same issue on Windows 10
Last edited 5/2/19
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This just started today with the latest build (74.0.3279.108) on Windows 10.
Last edited 5/7/19
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Same problem here, windows10, Chrome Version 74.0.3729.10
Last edited 5/11/19
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Hi.  Odd, but I tested my Clear Browsing Data tool yesterday night and just now (3:03 p.m. PT), by setting it to delete my cache and cookies, and it worked both times without a problem -- not even a delay.  Perhaps the engineers are slowly (and/or methodically) making the fix-it rounds, and will reach everyone soon.  I hope so.  Whatever.  Please keep us all updated, if you can. I'm guessing that the collective commentary may be at minimum a motivating factor (if not more) in whether the problem is addressed, and eventually solved.  Either way, thanks for responding (that's also helpful in itself, you know -- at least as a comforting starting point!).  

Good luck to all.  Sorry to all.  

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The Chrome Clearing History browser function needs to be updated by the Chrome Team because it''s using HTML Imports which is deprecated.

You can see the actual message by opening Developer Tools and viewing Console.

[Deprecation] HTML Imports is deprecated and will be removed in M73, around March 2019. Please use ES modules instead. See https://www.chromestatus.com/features/5144752345317376 for more details.
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same problem,
Chrome Version 74.0.3729.131 (Official Build) (64-bit)
Yosemite Version 10.10.5
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3 days
How hasn't this been fixed if it was first reported in January?
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