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Clearing Browser Data Issue 1 Recommended Answer 192 Replies 594 Upvotes
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Last edited 6/3/19

After updating Chrome to Chrome 74.0.3729.108 on 24 April 2019, I have encountered a problem when trying to delete my browsing data. I delete all the browsing data every day, sometimes multiple times a day (even going into the "Cookies" section of settings). I use the "Advanced" settings to delete everything, cookies and all.

After updating Chrome, I have noticed that I cannot delete the data - when I click "Clear Data", the circle just keeps spinning round and round.

At first, I thought it was because my laptop - a Windows 10, Version 1809 - was downloading updates. This did seem to temporarily fix the problem, for about three hours, but the problem has returned. I have run a full scan on my anti-virus and have also run Chrome's "Harmful Software" check, and both came back clean. 

I have also tried uninstalling Chrome and then reinstalling Chrome, but the problem persists. 

Any help would be appreciated


UPDATE (3 JUNE 2019): After having spent the weekend using Chrome (following an update to 74.0.3729.169) the issue seems to have been resolved. Thank you to everyone who responded for their help.
All Replies (192)
Hey, you did while you were synced? in that case try to unsync Chrome first.
Last edited 5/5/19
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I have the same problem; After updating my chrome on 4/24, 1). I can't even clear my browsing data & cookies (it just circling around and around for hours!) 2) I can't even open some of my favorite bookmarks; 3). and when Chrome first opened, it did not open a preset specific page I had set (it just opened where I have left off, even that option was not even checked!) !! It is really annoying for me. I have also tried to unsync it first too, but it did not work!  Please help.  Thanks
Last edited 4/25/19
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maybe a new bug....try This
Last edited 7/8/19
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Here's the strange thing... the problem's gone now. I have no idea what it is I did, but the problem is no longer there. I'll keep a watch to see if anything else happens.
Last edited 5/9/19
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1 day
I am still seeing this issue persist.
I am using a Chrome version 77.0.3865.120 with a MacBook Pro. I can not clear my cache no matter how many times i delete it. I also did a hard refresh, and checked off "Disable cache" on my devTools.
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