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4/13/19
Chrome won't load Print Preview 0 Recommended Answers 16 Replies 32 Upvotes
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Last edited 5/24/19
I'm running Chrome version 73.0.3683.103 (Official Build) (64-bit) on a Dell desktop computer. All of a sudden it will not load Print Preview. I select Print and it will not complete this step - it just sits at Loading preview with 3 dancing dots. I'm reasonably computer literate (66 years old) but I can't figure out what is going on. Hoping others can help me.
All Replies (16)
4/14/19
I have exactly the same problem.  It just started happening yesterday.   Dell laptop, windows 10.  Any attempt to print from Chrome browser results in a print preview screen with the same "dancing" dots.  I had been successful printing before yesterday.
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4/16/19
I'm having the same issue.
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4/18/19
Same issue on Chrome 73.0.3683.103 and Windows 10.  I reset my browser to default settings, and cleared everything and no change.  When I inspect the print page in Chrome I see this error:
Uncaught (in promise) TypeError: Cannot read property 'getNativeColorModel' of undefined
    at HTMLElement.getPreview_ (crisper.js:173)
    at HTMLElement.startPreview_ (crisper.js:173)
    at HTMLElement.onStateChanged_ (crisper.js:173)
    at Object.runObserverEffect [as fn] (polymer-extracted.js:11)
    at runEffectsForProperty (polymer-extracted.js:11)
    at runEffects (polymer-extracted.js:11)
    at HTMLElement._propertiesChanged (polymer-extracted.js:11)
    at HTMLElement._flushProperties (polymer-extracted.js:11)
    at HTMLElement._flushProperties (polymer-extracted.js:11)
    at HTMLElement.__enableOrFlushClients (polymer-extracted.js:11)
Last edited 4/18/19
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4/24/19
same issue any advice?
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4/24/19
Same issue. Even tried a portable version of Chrome, but that stopped working too.
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4/25/19
Same issue here.
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4/29/19
Also having the same issue, but I am on a iMac 2017.
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4/29/19
Use the System Printer Dialog by hitting these keys Ctrl + Shift + P, 

about the issue please forward it to the developer platform to can track the issue at https://crbug.com/new
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5/2/19
Same issue here. Dell laptop Windows 10
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16 hr
I have a similar issue. Can't load Print Preview and can't print with System Print Dialog from Chrome. it is limited to a remote desktop environment (Not sure if that is relevant) and only occurs on certain sites. 
 - Works on Site A but not Site B on Server installed Chrome
 - Works on Site A and Site B on Server installed Internet Explorer
 - Works on Site A and Site B on local install Chrome

Tried uninstalling Chrome and re-installing. No dice.
Tried deleting whole chrome profile. Nothing different.
Tried logging in as another user entirely on the remote desktop and still doesn't work.
Tried switching to a different printer and it still does not load. 

Server OS Windows Server 2016
Workstation OS Windows 10 1809
Last edited 16 hr ago
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