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Can't remove MyCouponsmart extension because it's "Managed by your organization" 1 Recommended Answer 29 Replies 149 Upvotes
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Chrome has been totally hijacked by this MyCouponsmart extension. It seems to have set itself up as the admin. I've tried uninstalling Chrome, deleting every plist file I could find in Libraries and Cache, yet still it persists. I'd really rather not have to wipe the computer and start over just because of this. Is there any way to get my admin rights back on Chrome and get rid of this "Managed by your organization" thing?
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Hi Leondro, 

Do you own this computer? Or does a school/business you work for own this computer. If you don't own this computer you will have to ask your admin to remove the extension for you. If you do own the computer you should make sure you are logged in with your correct account. As you can install extensions on your browser the extensions can be shared across multiple accounts. Make sure you are signed in with the correct account when you are managing your extensions. 

Hope this helped! 
-Brennan 
Google Community Assistant
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It belongs to a client of mine. He owns the laptop outright. Chrome actually says that MyCouponsmart is the system administrator, which means this feature is being abused by malware to prevent removal.
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MyCouponsmart malicious extension removing from Chrome on Mac: 
1. Folder/Applications - Delete MyCouponsmart
2. Folder - Delete the extension ID
3. System Preferences/Profiles - Delete Chrome profile and then restart the computer.
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I'm having the same issue! I went and deleted mycouponsmart from my applications and it's still showing up as an extension on google chrome that cannot be edited because it is controlled by mycouponsmart...

any other ideas, aside from not using google chrome ever again?
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Hope this helps, I had been trying to get rid of this malware for a long time since lockdown began and my buddy who was a programmer was trying to help me remotely with limited results. Determined I tried today and ready instructions requiring downloading google homepage resets, going into the Apps and deleting anything that looked off and also going into the systems profile and deleting anything that wasn't there which I found 2 files. I thought it was done, then I started up google chrome on my Mac and bang SearchMIne, coupon smart still there. 
I was about to throw in the towel when my buddy suggested to delete and reinstall chrome. I dragged the icon into my trash, emptied trash and chrome still there. I was shocked, Usually  I can just drag a program into trash then uninstall 
I then went back to profiles again and looked at the ones that remained, I had 3 googles profiles and 1 for safari. That kinda jumped at me and when I asked my friend about it, he said one if not two are hiding the malware within those tiles, so if you really want to uninstall the chrome didn't matter if you get rid of those profiles. Once I hit the minus and deleted all the profiles, MY chrome was back to normal, no more Search on my home page it was completely  gone and now I can set my home page to google and not forced with that stupid SEARCH with the multi colored words to mirror google. 
I have never been more happier after all this time to focus on it and finally get it off my computer, hope this helps anyone else. This malware had so many back up files so even if you spotted the easy ones it hid itself
so well.
Scholardrez
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