Feb 28, 2025

Chrome Help page keeps opening whenever I press "Ctrl + C" on my keyboard

Whenever I press "Ctrl + C" or "Shift + C" on my keyboard, Google Chrome Help page opens abruptly. I've tried everything I've been able to find on the internet, and nothing has helped so far.

From the simple solutions (like clearing browser settings and extensions) to the complex fixes that made the problem disappear for a while before coming back. I've decided I'm going to factory-reset my PC, since it's practically unusable for me (my work revolves around typing and copying text multiple times). I'd appreciate it if I get a solution that'll prevent having to reset my PC.

Details

Other Chrome Questions and Issues,Windows,Stable (Default)

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All Replies

Gupta Nikhil

Silver Product Expert

7 days ago

Hi there,

The consistent Chrome Help page opening with Ctrl+C/Shift+C points to a deep system-level conflict beyond standard Chrome settings. Before a factory reset, thoroughly check for conflicting software, test in Safe Mode to isolate third-party interference, update/reinstall keyboard drivers, and ensure accessibility settings aren't remapping keys. A comprehensive malware scan is also essential, as malicious software can hijack shortcuts. These steps address potential system-wide issues that a simple Chrome reset wouldn't fix, potentially avoiding a full PC reset.