Jul 27, 2023

Aw, Snap! error, Error code: STATUS_BREAKPOINT

I get this error on all pages that I think have a media player embedded, or something like this, because I always get it on YouTube and Reddit, but I also get it on Facebook, but only when a post with a video appears in the page (If I have the first posts as text, it doesn't crash, only when I scroll down and a video appears). I also get it on Spotify and pages that belong to radio stations and have the player to stream audio.
Tried clear cache, update Windows, reinstall Chrome, disable all extensions, open in incognito mode. Nothing works. If it plays media, it will crash.
On Edge all work as intended, so I don't think it is the system.
Thanks!
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All Replies (4)
Jul 27, 2023
Does this occur when using incognito mode?

Fred

Jul 27, 2023
Ok if it works in incognito mode try this;
How to check chrome extensions
  1. Open Chrome.
  2. Click the three dots in the top right corner of the window.
  3. On the next screen look for Extensions
  4. This will open the Extensions page.
  5. Review the list of extensions that are installed.
  6. Disable all extensions by sliding the blue slider to the left on all extensions
  7. Then enable one at a time and test to see if that is the bad extension until you find the bad extension
  8. To uninstall an extension, click the Remove button.
  9. Once you have disabled or uninstalled any unwanted extensions, you can restart Chrome.



Post back to us any change or no change.

Fred

Jul 27, 2023
"Ok if it works in incognito mode try this".

No, unfortunately it doesn't work in Incognito. Maybe I expressed myself not very clearly, sorry!
It crashes in all scenarios.
Jul 27, 2023
In order to assist you further, please follow these instructions

In your omini bar (search bar) enter the following

chrome://version/

Please share the top 5 lines of what you see by copy and paste to your reply.
This will give information for support.

Fred

Jul 29, 2023
I should not have to do this 'in other words go to school' when I'm just trying to get my stuff done they're always telling me that my passwords are wrong after I save them with Google Chrome. This just does not make any sense to me and I am nearly 60 years old and this stuff I just got my brain all twirled up! Is there anyone that could help me I don't know if I'll even ever be able to get back on this page that I'm typing on but in case I do then maybe someone can help I appreciate any input and I would like it if Google would it's all this crap so none of us has to go through this thank you everyone have a great day!
Jul 29, 2023

Please open a new thread in the Community Here.  

Fred
Jul 31, 2023
The STATUS_BREAKPOINT error is a general error that can occur in Google Chrome. It can be caused by a variety of factors, including:

An outdated or corrupted version of Chrome.
A problem with your computer's hardware or software
A problem with the website you are trying to visit
A problem with one of your browser extensions.

If you are getting the STATUS_BREAKPOINT error, here are some troubleshooting steps you can try:

1. Update Chrome to the latest version.** You can check for updates by going to `Settings > Help > About Google Chrome`.
2. Restart your computer. This can sometimes fix problems with Chrome.
3. Disable your browser extensions. To do this, go to `Settings > Extensions` and uncheck the boxes next to the extensions you want to disable.
4. Clear your browser's cache and cookies.** This can help to fix problems with Chrome that are caused by corrupt files. To do this, go to `Settings > Privacy and security > Clear browsing data` and select the `Cached images and files` and `Cookies and other site data` options.
5. Run a virus scan.** A virus or malware infection can sometimes cause the STATUS_BREAKPOINT error.

If you have tried all of these steps and you are still getting the STATUS_BREAKPOINT error, you can contact Google Chrome support for further assistance.

Here are some additional tips that may help you fix the STATUS_BREAKPOINT error:

Try using a different web browser, such as Firefox or Edge
Try connecting to the internet from a different network
Try disabling hardware acceleration in Chrome. 
This can be done by going to `Settings > Advanced > System` and unchecking the box next to "Use hardware acceleration when available".

I hope this helps!
Aug 8, 2023
Go to chrome://flags/ look for Enable the popover API and make sure it is set to Default
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