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3/7/19
Side by side configuration is incorrect on a number of PC's C+ upto date and reinstalled chrome??? 0 Recommended Answers 16 Replies 60 Upvotes
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Last edited 4/12/19
reinstall fixes the issue but this error is popping up twice a day on different PC's, Checked C+ is up to date and restarted PCs.
All Replies (16)
3/26/19
I have the same problem with Chrome - it won't launch at all.  My corporate Windows 10 laptop received an update, and after that Chrome stopped working.  FYI, long before this update the corporation had frozen all Windows 10 machines at version 1709 (16299.1029).  Accordingly my Win 10 is still 1709.
When launching Chrome, the error message recommends using the sxstrace tool, which I did.  The applicable error results were as follows:
C:\WINDOWS\assembly\GAC_64\Microsoft.Windows.Common-Controls.mui\6.0.16299.1029_en_6595b64144ccf1df\Microsoft.Windows.Common-Controls.mui.DLL.
    INFO: Did not find manifest for culture en.
   INFO: End assembly probing.
INFO: Resolving reference 72.0.3626.121,language="*",type="win32",version="72.0.3626.121".
 INFO: Resolving reference for ProcessorArchitecture 72.0.3626.121,language="*",type="win32",version="72.0.3626.121".
  INFO: Resolving reference for culture en-US.
   INFO: Applying Binding Policy.
    INFO: No binding policy redirect found.
   INFO: Begin assembly probing.
    INFO: Did not find the assembly in WinSxS.
    INFO: Did not find manifest for culture en-US.
   INFO: End assembly probing.
  INFO: Resolving reference for culture en.
   INFO: Applying Binding Policy.
    INFO: No binding policy redirect found.
   INFO: Begin assembly probing.
    INFO: Did not find the assembly in WinSxS.
    INFO: Did not find manifest for culture en.
   INFO: End assembly probing.
  INFO: Resolving reference for culture Neutral.
   INFO: Applying Binding Policy.
    INFO: No binding policy redirect found.
   INFO: Begin assembly probing.
    INFO: Did not find the assembly in WinSxS.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.121.DLL.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.121.MANIFEST.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.121\72.0.3626.121.DLL.
    INFO: Attempt to probe manifest at C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.121\72.0.3626.121.MANIFEST.
    INFO: Did not find manifest for culture Neutral.
   INFO: End assembly probing.
 ERROR: Cannot resolve reference 72.0.3626.121,language="*",type="win32",version="72.0.3626.121".
ERROR: Activation Context generation failed.
End Activation Context Generation.
To resolve this issue I downloaded a stand-alone installer for Chrome and attempted a re-install.  I then got the error message "Installation failed with error 0x80070002." 
My problems are likely amplified by the fact that before I tried to run the installer, I also tried to uninstall Chrome via "programs and features."  I received an error message (I forgot what it was...perhaps that the uninstaller could not be located or was corrupt?) and I was given the option to simply remove Chrome's entry from "programs and features."  I accepted that option.  However, I bet the stand-alone installer needed to see that record of the prior install to work correctly.  Who knows.
I also found this chrome help post that might represent a solution, but it doesn't match what the sxstrace above reported.  I don't want to try it unless someone confirms it truly is appropriate.
So now I'm stuck with no idea how to correct this.
Last edited 3/28/19
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3/26/19
same issue here, different version of chrome
Last edited 3/26/19
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3/27/19
I've been able to reinstall Chrome, however it's not a permanent fix for most computers.
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4/6/19
Windows 10

> control panel
> network and internet
> internet options
> general tab
> startup
> select > start with tabs from last session (my preference)
or
> select > start with homepage (if you make this selection, then an additional step is reqd as follows)

> homepage (above startup)
> in the box, type https://www.google.com and then apply the change

Note: I selected the first method, "start with tabs..." and it worked.  Second method is an educated guess.
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4/11/19
I represent an organization with over 100 users. This issue has gone through the organization at least once with multiple users experiencing this issue multiple times during the day.

Steps taken to resolve.
1. SFC.EXE /Scannnow
2. DISM.exe /Online /Cleanup-image /Scanhealth
3. DISM.exe /Online /Cleanup-image /Restorehealth
- Reboot computer
4. Uninstall/Install Microsoft Visual C++ 2013
- Reboot computer
5. Install Security Patches - Visual C++ (Links below)
6. Reinstall Google Chrome

External References

The above steps do alleviate the issue temporarily but does not resolve the issue permanently. SxS Trace logs can be made available.
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4/13/19
We have been seeing the same problem in our organization since the Fall. Has happened repeatedly to some users and then never happens for other users. But the errors always coincide with a Chrome update. I should also add that it only happens to users running Windows 10 a majority of which are at 1709.  

We have found having the Chrome installer on a flash drive to be helpful as Edge also seems to be preventing us from downloading Chrome via the web. Reinstalling Chrome has resolved the problem but clearly that is not a long term solution. 

Our latest thinking is to update our Windows 10 users to 1809. For those we have updated we did not see the error with the most recent Chrome update earlier this week. But since the error seems to be random, it's hard to know if 1809 update helps.
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5/23/19
We have a user seeing the same thing - we did uninstall and reinstall chrome which helped temporarily, but the error comes back.  Windows 10 1709.
Last edited 5/26/19
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5/30/19
Same issue here! Sweeping through organization since last week. Re-install temp resolves the issue. Comes back next day.
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6/17/19
I've been able to reinstall Chrome, however, it's not a permanent fix for most computers.
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4 days
@Josh_Renner

I am experiencing a similar issue in an environment I represent with over 600 machines. Sounds to me like bits and pieces of Chrome have been removed or changed during some event. With a particular user, we experienced the error after Windows Update KB890830 (https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=1da1e557-6fcc-4ba2-bc2c-c0db04c3c7f7), a malicious software removal tool from Microsoft. Curious as to if you have this installed in your environment. The effected computer is currently on Windows Version 1903, however had been stuck on version 1607 until it was manually updated.

Bit of a stretch, but wondering if due to the malicious software update tool and the chrome type/version, if bits and pieces have been removed and are continuing to be removed after reinstall.
Last edited 4 days ago
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