No this is not the issue. I can create desktop shortcuts for anything except the homepage for Chrome itself. Any other website or file has the create shortcut available in the three dots menu. However, when I open a new Chrome tab and try to create the Chrome desktop shortcut, meaning when I open my computer and pull up my Windows desktop, there is no longer a chrome shortcut on it and I can no longer create one for it because it is grayed out in the options on the three dot menu in that new Google Chrome tab. But thanks for trying!