On  a home PC and Chrome crashes immediately on load created a new profile on the machine and ran the install again and once complete it Aw snapped again. Unable to do much of anything in Chrome to troubleshoot. Windows logs so far have not been helpful.

I've tried to post my SEP version but it says I'm violating your Community Policy.

having the same issue...running version 12.6 of symantec

I am using PCMatic. I have no idea exactly what version of Chrome since all I get when hitting the 3 dots the Aw Snap message.  I think I have the current version as I downloaded it today.  I've changed to Firefox which works great.

Systematic Endpoint like the others. Have tried to uninstall and redownload. To no avail.

IT Manager. We are already on Symantec version 14.2 on all computers and we are experiencing it on only some PCs.  So in our case being on 14.2 or later does not  matter. Putting Chrome in Windows 8 Compatibility mode has been our work around to get Chrome working.

I had Mcafee on my computer but also installed PC Matic after my McAfee license expired.  I took the McAfee off my computer today.  Chrome launched once after that but started to crash again.  I uninstalled and reinstalled Chrome today, but it crashed after doing that as well.

I have Avast anti virus and PC matic installed.  Avast auto renewed before I could stop it.  I have run both but they found no malware.  It all started yesterday

I am using PC Magic, chrome has worked well till the recent upgrade

Symantec version 12.1.6. I can't use chrome at all, I tried reinstalling it, but the install said it could not install.

Chrome crashing after recent up date. All extensions load and then crash, what's up

Not Work

Running Symantic Endpoint Ver 14.3752.1000
Seeing "Aw snap" on all pages.

I am on my home computer. I cannot get chrome to work. I am getting an awsnap error. We use PCMatic.

Hi Craig, reading on above thread non if your suggestion working..can you or your team provide quick response with solution or else we have to move to Mozilla..

We set the compatibility to Windows 7 to get it to work.

we have SEP 14.2 in place but still get this issue. So this is Chrome side

Hi 

I have the aww snap problem. Never heard of Symantec and pretty sure I don't have it installed. My antivirus is PCMatic and I don't know the version number though I just updated it so its current. When I pause pcmatic chrome works again. But if not every page including extensions and settings aw snap me. Hope this helps.

Workaround of "Compatibility" fix is currently working fine.

Symantec Endpoint Protection 14.0 over here. We  created an exception for the Chrome program folder on the SEP management server (as indicated by the Symantec tech article ) for now until the issue is fixed or we decide to update SEP.

I found somthing in google 

Changing Compatibility Mode to Windows 8 or Windows 7 works as a temporary solution for this.
Hoping to get permanent solution soon from Google.

worked using User 17539290470823488439's suggestion. Set Compatibility to Windows 8. 
chrome.exe > right-click > properties > compatibility tab > "Change settings for all users" (because it reverts back after session) > Run this program compatibility for: Windows 8.

but ugh, so hassle just for a mere browser.

Try the method below:

Symantec Endpoint Protection is causing problem.

Yes. We are also facing the same issue. The temporary workaround is changing chrome compatibility to Widows8 or 7

Aw Snap. Can't load chrome. Using PC Matic, current version.

Apparently everything I write in here is against community policy. Even the solution, well done Google. (Originaly the sentence below was supposed to be in this post, but it's against community policy)

(Compatibility settings to Win7 solved it for me)

Laptop running SEP 14.2. Chrome crashes on startup consistently. Temporary yWorkaround: Changed name of application to Chrome1.exe (workaround suggested on another thread) & it runs correctly!

home computer, win10, pcmatic crashes every time I try to load chrome

Windows 10 - Using symantec endpoint protection version 12.1.6 - have updated endpoint protection but same problem. 

Hi 

Seriously! Over 24 hours now and still no sign of a fix?? This is ridiculous

i have the same issue (windows 10)  and running chrome in compatibility mode fix the issue.

workaround: append chrome shortcuts with --disable-features=RendererCodeIntegrity

I had the same issue as soon as I opened Google chrome this morning. I have a work PC, and I have just upgraded my Symantec to 14.2 and restarted my PC. Before opening google chrome, I uninstalled google chrome and restarted my PC again. I then installed the google chrome and its all working fine now. If this helps :)

Same issue on Windows Server 2019, not using any symantec products we we have Cb Defence instead.

We had the same issue here. Win10 and SEP 14.2

Had to uninstall PCmatic to correct problem.  Please fix!

My whole company is using the Symantec Endpoint Protection 14.2 but only 5-10 people out of 1000 have this issue. I can guess that some of them didn't upgrade chrome yet but even my pc and (other IT people around me) upgraded chrome and they didn't have this issue.

Hello , i have the same problem, aie aie aie on all pages, i have symantec 14. I lauch chrome with windows 8 compatibilty et it is OK ! thank you

Only affecting Windows 10 1607 in my organisation. All have SEP 14.2.  Win 8 compatibility mode is our current workaround.

For me it was caused by the PC Matic Super Shield. I was able to temporarily pause Supershield on my machine and load any number of tabs, which I can then use, even after Supershield is turned back on but as soon as I turn Supershield on any new tabs crash when they open.

Hello,

I have PC Matic with Super Shield active.  Here is what PC Matic suggests:

Thank you Dave, that did in fact work to get me back onto Chrome.

PCmatic Pro  But same error when PCmatic Pro turned off.

Symantec version 12.1.6

SEP version 14.2 - still seeing this issue

Try the latest Symantec version also hit the same error.

I don't have Symantec and I'm having this issue.

I having aw snap error. After reinstalling, restart laptop and update Symantec Endpoint Protection the error still persist.

I have mad many users having this issue, reinstalling seems to fix the problem

in my Workstation the Symantec is 14.2. Still Chrome won't open.

Compatibility mode is the only fix... C'mon Google!!!

I'm experiencing Aw Snap error with 2 machines in my workplace. I tried all above TS with no luck!. I cleared the Cache files, uninstall/install. Updated  SEP and disabled SEP. Nothing fixes it.

SEP 14.2 -> Work around that seems to work is compability mode of chrome to windows 8

Após pesquisa tivemos sucesso com inserir via registro, uma chave:

PC Matic. Aw Snap message says adobe acrobat is missing and execution file or something like that. I have repeatedly downloaded Chrome but it fails to open after download and sends the same message again.

Seeing Aw snap crashes on every tab, Chrome 78.0.3904.70  on Win10 enterprise 1709.  No SEP installed here. Cylance.

Same problem here. Compatibility mode with windows 8 solved it. Is Chrome doing any "viral" activity? :D

Two laptops, HP and Asus having this issue.  On Asus, fully uninstalled chrome, did a cold reboot, and reinstalled chrome (fresh downloaded via FireFox which still works).  Same issue after reinstall - all extensions fail and no pages can be displayed.

I get" Aw Snap" crash on all Chrome supported programs.  It crashes my PC Matic virus software.  I have uninstalled and reinstalled Chrome several times and still get the" Aw Snap" crash response.  Is there a solution to this probem?

Not using Symantec, but seeing on 2 domain computers so far, running Webroot.

Temporary solution is downgrade to older version. 

Corporate environment running Webroot. We had four users with the issue this morning. As I was sending out an update email, I watched my Chrome update itself and once I relaunched I was then affected.

I'm running version 78.0.3904.70 using the "--disable-features=RendererCodeIntegrity" workaround since I refuse to use Edge.

I can confirm that Nikki B has the correct answer by adding  --disable-features=RendererCodeIntegrity. It is also on other websites. And we are running endpoint 14.0. I thought about upgrading to 14.2 until I saw others were still having problems with that.

Chrome is crashing with PC Matic antivirus. Only way I can get Chrome to open is to use the "-- no sandbox" option.

All you have to do is rename the chrome.exe to chrome..exe. Works like a charm.

The Incognito is not working because of crashes

KES 11.1.0.15919; Windows 7

SEP 14.0 / Windows 10 Pro

Symantec Endpoint 14.2 build 3335

PC Matic…. Having same issues as posted here.

same thing happening with PC Matic

Issue has been fixed after upgrade Symantec Endpoint protection Version 14.2.

Chrome just auto-updated to v78 & now experiencing the same Aw Snap! issues. I'm on a work network, but my Symantec Endpoint Protection is showing it's already updated to v14.2 (build 1031). Any other suggestions on how Google plans to solve this issue? Is there a way to revert back to v77 of Chrome? Right now, I'm only online because I changed the filename on the .exe file to "chrom" (sans the e), which can't be a healthy long-term solution.

Chrome "Aw, Snap" message and crash using PC Matic version 3.0.19.0.   Chrome works and loads fine if i disable PC Matic.

Also seeing same issue on Personal PC

Chrome.exe --no-sandbox might work if you have to have it.

Need help with this issue ASAP!

I have multiple systems experiencing this issue all with Symantec Endpoint...however they had 14.2.  Marking Chrome in compatibility mode is what worked for the  systems that started experiencing this issue so far.  Each system only had this issues after updating to the latest version.

Same here is happening. My Laptop runs Windows 10 Home (1909). My all 4 tabs and 4 extensions just crashed after relaunch of updated chrome. Please help us As Soon As Possible.

I am using Webroot and Chrome crashes immediately and I cannot load Settings everything is showing AW Snap. I reinstalled Chrome twice.

Our lots o users are beginning to receive the update starting yesterday.  (SEP 14.0) Granted, it isn't necessarily Googles fault here, but neither them nor Symantec seemed to release any fair warning about this before it happened.   

Also running into this issue on machines running Carbon Black Defense 3.1.

I am using PC Matic Supershield .  See the attached for version.   When I disable it, Chrome runs OK.

I am using PCMatic, however noticed that somehow McAfee Web Browser anti-virus of some sort was also loaded.  Removed McAfee.  Also tried multiple resolutions as provided with no success.  Uninstalled and reinstalled Google Chrome a few times with no success.  Still get the Ah, snap message. Loaded Firefox and Microsoft Edge.  Both work fine.

I had a user with the same issue. We are in the middle of moving to a different antivirus provider anyways, so I saw the issue resolved after installing the new antivirus software and uninstalling Symantec 14.0.

Malwarebytes and chrome doesn't work

Adding the following registry setting via Chrome Group Policy resolved issue:

Have uninstalled and installed twice, still come up with the Aw Snap crash, can't even get to my e-mail

Same issue and I have PC Matic.  Only work-around that I have found is troubleshooting the combatability...but I have to do this everytime I open google chrome...very frustrating