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Aw, Snap! Crashes Following Chrome M78 Update 1 Recommended Answer 415 Replies 2651 Upvotes
Last edited 10/24/19
We’re investigating reports of an increase in Aw, Snap! crashes following the Chrome M78 update. If you are experiencing this behavior, please see the following information for assistance.
If you are seeing the behavior on a work computer, or while on a connection provided by your workplace, this may be related to a known incompatibility between Chrome and older versions of Symantec Endpoint Protection. You can reach out to your IT department for more assistance, and share the below:
You should update Symantec Endpoint Protection to version 14.2 or later. You can also disable the added protection that triggers this incompatibility using the RendererCodeIntegrityEnabled policy in Chrome. More information is available in our Enterprise Release Notes.
If you are seeing this behavior on a personal computer at home, additional information will help our team continue to investigate. If you are able, please reply to this thread and share the name and version number of the anti-virus software you use on your computer. Please note that responses are public, so please do not share personal information.
Craig, Chrome Support Manager
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